Operations Manager

United States

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$116,500 – $137,000Compensation

Junior (1 to 2 years)Experience Level

Full TimeJob Type

UnknownVisa

Healthcare, Dental Industry, Medical Devices & EquipmentIndustries

Requirements

Candidates should have 4–7 years of experience in operations, strategy, or program management roles, with experience in custom manufacturing, logistics, healthcare, or dental/medical devices being a plus. Strong analytical skills, including experience with SQL, Looker, and Excel, are required, as well as comfort operating in a fast-paced and ambiguous environment. Mandarin reading and speaking proficiency is a strong plus.

Responsibilities

As an Operations Manager, the candidate will be responsible for designing and executing the capacity planning framework to enable 10x volume growth across multiple third-party labs, developing and refining the lab usage and investment strategy, owning daily and weekly on-time ship rates and lab quality metrics, leading operational escalation response, identifying systemic gaps in lab execution and implementing process improvements, and partnering with cross-functional teams to ensure smooth and responsive lab operations. They will also be responsible for travel to China on a quarterly basis.

Skills

Operations Management

Capacity Planning

System Modeling

Process Optimization

Project Management

Cross-functional Coordination

Data Analysis

Strategic Planning

Dandy

Digital dental lab services and software

About Dandy

Dandy provides digital dentistry solutions to dental practices across the United States, enabling them to transition from traditional methods to modern digital techniques. Their services include digital scanning, design, and manufacturing of dental prosthetics such as dentures and implants. Dandy's proprietary Chairside software simplifies the scanning process, allowing dental professionals to perform complex procedures with greater accuracy and efficiency. Unlike competitors, Dandy offers their Chairside software for free, making it easier for practices to scan patients and submit lab cases. The company generates revenue through the manufacturing and sale of dental products based on these digital scans, along with providing clinical support and live scan feedback. Dandy's goal is to enhance patient experiences and improve operational efficiency for dental practices by facilitating the adoption of digital dentistry.

New York City, New YorkHeadquarters

2020Year Founded

$4.2MTotal Funding

SEEDCompany Stage

Enterprise Software, HealthcareIndustries

1,001-5,000Employees