Senior Client Solutions Manager at Aleph

Belgrade, Serbia

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Not SpecifiedCompensation

Senior (5 to 8 years)Experience Level

Full TimeJob Type

UnknownVisa

Digital AdvertisingIndustries

Requirements

A Bachelor's degree or higher, preferably in Marketing, Economics, Social Sciences, or similar
Expertise in Performance Marketing (media buying and management): user acquisition with exceptional abilities to follow and reach KPIs
Detail-oriented and able to successfully manage and execute multiple projects simultaneously
Ability to efficiently communicate internally and externally with excellent communication skills in English
Extensive expertise in social media advertising (Meta, Google, TikTok, Twitter, Snap and Reddit) and data analytics (expert level for minimum two platforms from the list above)
Experience with media planning, budgeting, and execution of 7-figures media budgets in top-tier markets (US, CA, CEE, MENA, APAC, LATAM)
Proven Industry expert as a minimum in one of the following industries: Search Arbitrage, Mobile Apps (Gaming, Dating, Utilities)
Proactive attitude with excellent project management, organizational, and analytical skills, including excellent Excel skills
Strong knowledge of Product Unit Economics, Customer Segmentation Analysis, and how key product metrics affect the revenue (Retention Rate, ARPU, ARPPU, LTV)
Growth hacking mindset. Outstanding knowledge of trends, markets, and opportunities

Responsibilities

Manage and grow post-sale client relationships with top-tier, global advertisers
Conduct regular business reviews and take a consultative, long-term approach to build productive relationships with clients, in collaboration with the sales team (i.e. Global Account Leads)
Serve as external product consultant educating clients and their agencies on product solutions and best practices for leading Social Media Platforms (Meta, TikTok, Twitter, Reddit, Snapchat), and ultimately grow existing business partnerships
Manage significant client/external complexity (global structure) and scaling challenges with the main objective to ensure continued customer success and growth
Analyze campaign performance data, creatives, and products to offer clients data-driven business insights and at the same time identify new opportunities and strategies to grow customers’ business (e.g. entering new markets, and launching new products or product updates)
Kick-off campaigns with clients and manage all timelines, assets and opportunities for optimization, provide step-by-step consulting and guidance from planning to execution of new solutions
Resolve clients’ issues proactively, efficiently, and support by implementing solutions that prevent future problems
Serve as a subject matter expert shedding light on industry trends and insights
Work closely with teams of Account Leads, Industry Directors, Design & creative, Data, and Analytics

Skills

Client Relationship Management

Social Media Advertising

Aleph

Enhances spreadsheets for financial planning teams

About Aleph

Aleph enhances the financial planning and analysis (FP&A) process by improving the functionality of spreadsheets, which are widely used by finance teams. Instead of replacing Excel with new web-based tools, Aleph integrates advanced features into the familiar spreadsheet environment. This allows finance professionals to continue using a tool they are comfortable with while gaining access to real-time data integration, automated reporting, and collaborative capabilities. Unlike traditional FP&A solutions that require users to learn new systems, Aleph's approach minimizes the learning curve and maximizes productivity. The company operates on a subscription-based model, providing continuous updates and improvements to its software, which helps finance teams streamline their budgeting and forecasting tasks. Aleph's goal is to empower finance teams to work more efficiently and effectively by supercharging the spreadsheets they already rely on.

New York City, New YorkHeadquarters

2020Year Founded

$16.4MTotal Funding

SERIES_ACompany Stage

Fintech, Financial ServicesIndustries

11-50Employees