Payments Growth Manager

Employment Type: Full-time Location Type: Remote (Austin, TX candidates a plus) Salary Range: $102,000 - $171,000 (dependent on location, knowledge, skills, and qualifications)

Position Overview

BigCommerce is seeking a Payments Growth Manager to help merchants adopt various Partner solutions, driving merchant growth and success. This role involves working with over 20 payment partners and BigCommerce's Customer Success and Sales teams to conduct strategic growth consultations with mid-market and Enterprise merchants. You will be a key point of contact within the Payments team for internal and external stakeholders, focusing on B2C and B2B payments. As an Individual Contributor, you will be responsible for meeting revenue targets and other KPIs.

Responsibilities

• Leverage BigCommerce’s partner network to recommend suitable payment & fintech solutions to merchants.
• Master cross-functional collaboration with sales, customer success, and the broader partner ecosystem.
• Develop and manage a cross-sell pipeline to achieve and exceed quarterly targets.
• Stay informed on industry trends, emerging technologies, and regulatory changes affecting B2C and B2B payments.
• Provide training and support to internal teams and clients on new payment partners and processes.
• Monitor and report on key performance indicators related to payment processes, offering insights and recommendations.

Requirements

• 4+ years of experience in payments, sales, and partnerships, ideally in a high-volume, fast-paced startup environment.
• Demonstrated experience in B2C and B2B E-commerce sales.
• Experience with AR processes, B2B workflows, integration of payment providers to ERP systems, and SaaS software with embedded payments models is a significant plus.
• Project/Program Management experience executing against revenue goals.
• Proven track record of consistently hitting sales targets while maintaining a consultative approach.
• Ability to work comfortably in a global team with a diverse merchant base.
• Excellent written and presentation skills.
• Ability to remain collected and focused in a fast-paced, high-pressure, dynamic environment.
• Strong ability to form and maintain relationships both internally and externally.
• Familiarity with Salesforce.
• Ability to travel as needed (10%).

Company Information

BigCommerce's mission is to help merchants sell more at every stage of growth, from small startups to large enterprises. We focus on being the best ecommerce platform so our customers can focus on growing their businesses. We are passionate about growing our employees' careers and providing an incredible experience as we expand globally. BigCommerce is recognized for its product and workplace culture, empowering people and customers to build, innovate, and grow. We are disrupting the e-commerce industry as the SaaS leader for fast-growing, mid-market businesses. BigCommerce is named a "Great Place to Work".

Application Instructions

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