Senior Business Development Manager at FreshBooks

Bengaluru, Karnataka, India

FreshBooks Logo
Not SpecifiedCompensation
Mid-level (3 to 4 years), Senior (5 to 8 years)Experience Level
Full TimeJob Type
UnknownVisa
SaaS, Customer Experience Software, Business SoftwareIndustries

Skills

Key technologies and capabilities for this role

ProspectingSales Pipeline BuildingAccount ResearchCold OutreachEmail CampaignsCustomer-Facing SalesWritten CommunicationOral Communication

Questions & Answers

Common questions about this position

Is this role remote or on-site?

This is an on-site position requiring willingness to work in-office for 5 days a week.

What experience is required for this Senior Business Development Manager role?

Candidates need 2 to 7 years of work experience in any customer-facing sales/BD role.

What key skills are needed for this position?

Required skills include clear written and oral communication, empathy towards customers, cold calling experience, understanding sales metrics, and ability to qualify customer needs through open-ended questions.

What is the company culture like at Freshworks?

Freshworks has a people-first approach, a fast-paced performance-driven environment, and emphasizes a learning mindset with real impact through uncomplicated service software.

What makes a strong candidate for this role?

Strong candidates have 2-7 years in customer-facing sales, excellent communication and interpersonal skills, resilience to handle rejections, and prior B2B SaaS experience is a plus.

FreshBooks

Cloud-based accounting software for businesses

About FreshBooks

FreshBooks provides cloud-based accounting software aimed at simplifying financial management for small to medium-sized businesses and self-employed professionals. The software allows users to efficiently track expenses, time, and invoices, making it accessible even for those without accounting experience. Users subscribe to the service with various pricing tiers, and they can take advantage of a 30-day money-back guarantee and an 80% discount for the first four months. FreshBooks stands out from competitors by offering a user-friendly interface and mobile accessibility, enabling users to manage their finances on the go. The company's goal is to help business owners and accountants streamline their financial processes, improve organization, and enhance client relationships.

Toronto, CanadaHeadquarters
2003Year Founded
$149.6MTotal Funding
DEBTCompany Stage
Consumer Software, FintechIndustries
201-500Employees

Benefits

Health Insurance
Dental Insurance
401(k) Company Match
Stock Options
Unlimited Paid Time Off
Parental Leave
Home Office Stipend
Professional Development Budget

Risks

Increased competition from market leaders may impact FreshBooks' market share.
Dependency on Stripe's technology could pose risks if Stripe faces issues.
Economic downturns may threaten FreshBooks' subscription-based revenue model.

Differentiation

FreshBooks offers a user-friendly platform for non-accountants, simplifying financial management.
The company provides mobile-friendly solutions, catering to the rise of remote work.
FreshBooks' integration with Shopify enhances e-commerce capabilities for online businesses.

Upsides

FreshBooks' subscription model aligns with industry trends, boosting customer acquisition and retention.
The expansion of Stripe Connect features enhances FreshBooks Payments, improving payment processing.
AI-driven financial analytics tools can provide predictive insights, enhancing decision-making.

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