Senior Business Account Executive, SMB Direct Sales (Outside Sales) at Comcast

Knoxville, Tennessee, United States

Not SpecifiedCompensation

Senior (5 to 8 years)Experience Level

Full TimeJob Type

UnknownVisa

Telecommunications, MediaIndustries

Knowledge of Comcast products and services, including Internet, Data, Video, Voice, PRI, Hosted PBX, and multi-location solutions
Ability to create and deliver face-to-face sales presentations
Understanding of competitive landscape and emerging technologies
Skills in territory management, including development of local business partnerships and organizational affiliations
Proficiency in prospecting activities such as cold calling, canvassing, customer referrals, and partner relationships
Consultative sales approach to identify improvement areas for prospects' communication
Ability to maintain quality sales records and prepare sales/activity reports
Capacity to manage a high-activity comprehensive business plan and pipeline of qualified prospects
Team collaboration with technical, customer service, and support staff
Adherence to company standards, business professionalism, punctual/regular attendance
Enthusiasm for learning and advocating Comcast's technology, products, and digital tools
Commitment to Operating Principles, customer experience ownership, teamwork, Net Promoter System participation, driving results/growth, and respect

Sell Comcast Internet, Data, Video, and Voice services to small and mid-size businesses, focusing on advanced communications solutions (PRI, Hosted PBX, multi-location)
Promote bundled products for optimal customer solutions
Achieve and exceed departmental financial and unit sales targets
Develop territory through local business partnerships, organizational affiliations, and Comcast brand enhancement
Generate new leads via cold calling, canvassing, customer referrals, and partner relationships
Conduct consultative process to enhance prospects' internal/external communication
Maintain customer satisfaction and positive Comcast experience
Manage defined territory with high activity and comprehensive business plan
Team with support staff to ensure end-to-end customer sales and satisfaction, driving revenue growth
Consistently maintain pipeline for quota performance and above
Stay knowledgeable on products/services to support sales
Prepare sales and activity reports
Perform other duties as assigned