Sales Specialist, VSB at Dialpad

Pasig, Metro Manila, Philippines

Apply Now

Not SpecifiedCompensation

Junior (1 to 2 years)Experience Level

Full TimeJob Type

UnknownVisa

Technology, SaaS, CommunicationsIndustries

Requirements

1+ years of direct sales experience, selling Software as a Service (SaaS) and preferably in the communications space (UCaaS and/or CCaaS)
Bachelor's degree or equivalent experience (Business Administration preferred but not required)
Fluency in English (reading, writing, and speaking)
High level of emotional intelligence
High level of energy and willingness to learn
Experience with Salesforce, VoIP industry, and Outreach (preferred, but not required)
Experience with G-suite

Responsibilities

Own new logos acquisition, lead to opportunity conversion, opportunity to sales won, and team revenue targets
Be the first point of contact for customers
Partner with Billing, Support, Marketing, and other sales teams to improve the customer experience
Research and stay up-to-date on product changes that benefit customers
Gain experience with a full sales cycle (from initial interest to closed-won deals)
Handle initial contact with Sales Lines, Live Chat, and Marketing Leads, speaking with people globally
Help customers sign up for an account and set them up for success

Skills

Key technologies and capabilities for this role

SaaSDirect SalesUCaaSCCaaSLead ConversionLive ChatSales CycleCustomer OnboardingRevenue Targets

Questions & Answers

Common questions about this position

Is this position remote or office-based?

The position is remote and can be based in Manila or remotely, reporting to the Manager, VSB Sales Philippines.

What is the salary for this Sales Specialist role?

This information is not specified in the job description.

What skills are required for this position?

Required skills include 1+ years of direct sales experience selling SaaS (preferably in communications), Bachelor's degree or equivalent, fluency in English, high emotional intelligence, high energy, and willingness to learn. Preferred experience includes Salesforce, VoIP industry, Outreach, and G-suite.

What is the company culture like at Dialpad?

Dialpad fosters a dynamic environment focused on human-first, AI-enhanced solutions, with a rapidly expanding presence backed by top investors and serving notable customers like Netflix and T-Mobile.

What makes a strong candidate for this Sales Specialist role?

Strong candidates have 1+ years of SaaS sales experience, preferably in communications, fluency in English, high emotional intelligence, and energy to learn, with preferred experience in Salesforce, VoIP, Outreach, and G-suite.

Dialpad

AI platform for customer engagement and collaboration

About Dialpad

Dialpad offers an AI-powered platform designed to enhance customer engagement, sales, and team collaboration. Its key features include real-time transcription of conversations, sentiment analysis to gauge the mood of discussions, live coaching for sales representatives, and predictive customer satisfaction (CSAT) scores to forecast client satisfaction. This platform serves a diverse clientele, from small businesses to large corporations, and operates on a subscription-based model. Dialpad distinguishes itself from competitors through its rapid product innovation and strong partnerships, such as its collaboration with the Sacramento Kings basketball team, which includes community programs like The Huddle Lab for young entrepreneurs. The company has received recognition from G2 in various categories, including Unified Communications as a Service (UCaaS) and Contact Center as a Service (CCaaS). Dialpad's goal is to leverage AI to improve customer service and sales effectiveness.

San Ramon, CaliforniaHeadquarters

2011Year Founded

$437.7MTotal Funding

LATE_VCCompany Stage

Enterprise Software, AI & Machine LearningIndustries

1,001-5,000Employees