Sales Specialist, VSB at Dialpad

Pasig, Metro Manila, Philippines

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Not SpecifiedCompensation

Junior (1 to 2 years)Experience Level

Full TimeJob Type

UnknownVisa

Technology, SaaS, CommunicationsIndustries

Requirements

1+ years of direct sales experience, selling Software as a Service (SaaS) and preferably in the communications space (UCaaS and/or CCaaS)
Bachelor's degree or equivalent experience (Business Administration preferred but not required)
Fluency in English (reading, writing, and speaking)
High level of emotional intelligence
High level of energy and willingness to learn
Experience with Salesforce, VoIP industry, and Outreach (preferred, but not required)
Experience with G-suite

Responsibilities

Own new logos acquisition, lead to opportunity conversion, opportunity to sales won, and team revenue targets
Be the first point of contact for customers
Partner with Billing, Support, Marketing, and other sales teams to improve the customer experience
Research and stay up-to-date on product changes that benefit customers
Gain experience with a full sales cycle (from initial interest to closed-won deals)
Handle initial contact with Sales Lines, Live Chat, and Marketing Leads, speaking with people globally
Help customers sign up for an account and set them up for success

Skills

SaaS

Direct Sales

UCaaS

CCaaS

Lead Conversion

Live Chat

Sales Cycle

Customer Onboarding

Revenue Targets

Dialpad

AI platform for customer engagement and collaboration

About Dialpad

Dialpad offers an AI-powered platform designed to enhance customer engagement, sales, and team collaboration. Its key features include real-time transcription of conversations, sentiment analysis to gauge the mood of discussions, live coaching for sales representatives, and predictive customer satisfaction (CSAT) scores to forecast client satisfaction. This platform serves a diverse clientele, from small businesses to large corporations, and operates on a subscription-based model. Dialpad distinguishes itself from competitors through its rapid product innovation and strong partnerships, such as its collaboration with the Sacramento Kings basketball team, which includes community programs like The Huddle Lab for young entrepreneurs. The company has received recognition from G2 in various categories, including Unified Communications as a Service (UCaaS) and Contact Center as a Service (CCaaS). Dialpad's goal is to leverage AI to improve customer service and sales effectiveness.

San Ramon, CaliforniaHeadquarters

2011Year Founded

$437.7MTotal Funding

LATE_VCCompany Stage

Enterprise Software, AI & Machine LearningIndustries

1,001-5,000Employees