Senior Sales Operations Lead
VonageFull Time
Senior (5 to 8 years)
The ideal candidate has 4+ years of experience in Sales Operations, preferably within a high-growth software/SaaS company. They should have prior experience building and managing lead flows, including key marketing and sales lead stages, lead routing rules, and associated processes and documentation. Proficiency in managing projects, writing project plans, business requirement documents, and business summaries is essential. A track record of defining operational processes and collaborating with technology teams for successful implementation is required. Exceptional communication and interpersonal skills are necessary, along with technical savviness in Google Suite, Salesforce, ZoomInfo, Outreach, and LinkedIn Sales Navigator. The ability to think strategically, translate business needs into actionable plans in a fast-paced environment, and collaborate cross-functionally is crucial. Candidates must be comfortable working autonomously with a focus on future-building, possessing energy, enthusiasm, and a passion for building. Additional desired attributes include experience with Channel operations and the marketplace, strong analytical skills with experience in data analysis and reporting tools, and comfort with new technologies.
The Sales Operations Manager will own and optimize lead routing and lead management processes, including scoping adjustments, updating lead flows, and documenting processes. They will collaborate with GTM leadership to review and improve existing workflows and support international Sales leadership in running their business. This role involves managing and prioritizing key projects from conception to release, including scoping requirements, writing business requirement documents, collaborating with cross-functional teams, and working with the business systems team for build, test, and rollout. The manager will maintain the sales technology stack, ensure data integrity and system efficiency, and manage vendor relationships. Responsibilities also include assisting in the management of GTM quota models, optimizing the sales process for smooth deal flow, identifying and implementing continuous process improvements, and assisting in the fiscal year planning cycle. Cultivating strong relationships with key stakeholders across GTM departments and contributing to data quality, integrity, standardization, and controls for accurate reporting and forecasting are also key duties.
Containerization platform for application development
Docker offers a containerization platform that enables developers to build, share, and run applications in isolated environments called containers. These containers package applications with their dependencies, ensuring consistent performance across different stages of development and deployment. Docker stands out from competitors by simplifying the development process and enhancing collaboration, with a freemium business model that includes various subscription tiers and services like Docker Hub and Docker Desktop. The company's goal is to streamline software development and deployment, making it easier for developers to manage applications efficiently.