Sales Operations Analyst

United States

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$96,000 – $140,000Compensation

Mid-level (3 to 4 years), Senior (5 to 8 years)Experience Level

Full TimeJob Type

UnknownVisa

Safety Technology, SecurityIndustries

Requirements

Candidates should have at least 2 years of experience in Sales Operations, Revenue Operations, Finance, or a related field, with exposure to technical ticket management such as Jira. Strong familiarity with sales lead routing platforms like Salesforce, Chili Piper, or LeanData, and experience maintaining or troubleshooting workflow rules is required. Demonstrated ability to analyze data, identify issues, and propose actionable solutions within a sales process environment, along with effective communication and collaboration skills in cross-functional teams are essential. The role requires the ability to work independently, manage competing priorities, and maintain attention to detail in a fast-paced setting, with strong analytical skills and mastery of Salesforce or equivalent CRM, and advanced Excel/Google Sheets. Experience in high-growth SaaS or technology environments is preferred, as is comfort working in ambiguity and shifting between high-level strategy and hands-on execution.

Responsibilities

The Sales Operations Analyst will support Sales and Marketing teams by resolving operations tickets in the Jira queue and maintaining the lead routing framework critical to business processes. This role involves troubleshooting and resolving routing issues, monitoring fallout, and ensuring that every lead is handled efficiently and accurately. The analyst will drive operational excellence in day-to-day execution, maintain seamless processes, and enable Sales team success through their work.

Skills

Sales Operations

Jira

Lead Routing

Troubleshooting

Data Analysis

CRM

Flock Safety

License plate reader cameras for crime prevention

About Flock Safety

Flock Safety provides a system aimed at enhancing public safety through crime prevention while ensuring privacy and reducing bias. The main product is a network of license plate reader cameras that capture essential vehicle information, which helps in solving crimes. These cameras utilize machine learning technology to ensure that the data collected is objective and ethically used. Flock Safety serves a variety of clients, including neighborhoods, businesses, and law enforcement agencies in over 1,000 cities. The company operates on a subscription model, where clients pay for the installation, maintenance, and access to data and analytics. This approach not only generates a steady revenue stream but also allows clients to benefit from ongoing updates and support. Flock Safety's goal is to create safer communities by providing effective crime prevention tools that respect individual privacy and foster trust between the public and law enforcement.

Atlanta, GeorgiaHeadquarters

2017Year Founded

$372.2MTotal Funding

SERIES_ECompany Stage

Government & Public Sector, Enterprise Software, AI & Machine LearningIndustries

1,001-5,000Employees

Benefits

Unlimited PTO

12 paid holidays

Fully-paid health benefits

16 weeks of parental leave

Work from home allowance

Learning & development stipend

Home office stipend

Risks

Privacy concerns may lead to legal challenges affecting ALPR technology operations.

Integration of drone technology may increase operational costs and financial strain.

Economic downturns could reduce client spending on subscription-based services.

Differentiation

Flock Safety integrates ALPR cameras with AI for unbiased crime-solving data.

The company offers a full-service, maintenance-free technology solution for public safety.

Flock Safety's platform combines community power to enhance safety across cities and businesses.

Upsides

Acquisition of Aerodome enhances drone technology for public safety solutions.

Partnership with MS2 expands AI Traffic Analytics capabilities for state agencies.

Solar-Powered Condor video solutions increase market penetration in infrastructure-lacking areas.

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