Not SpecifiedCompensation
Senior (5 to 8 years)Experience Level
Full TimeJob Type
UnknownVisa
Home Services, Software & TechnologyIndustries

Position Overview

  • Location Type: Remote
  • Job Type: Not Specified
  • Salary: Not Specified

Thumbtack helps millions of people confidently care for their homes. Thumbtack is the one app you need to take care of and improve your home — from personalized guidance to AI tools and a best-in-class hiring experience. Every day in every county of the U.S., people turn to Thumbtack to complete urgent repairs, seasonal maintenance and bigger improvements. We help homeowners know which projects to do, when to do them and who to hire from our growing community of 300,000 local service businesses. If making an impact inspires you, join us. Imagine what we’ll build together.

About the Sales Team

The Sales team directly impacts the growth of the company by acquiring high quality + high capacity new professionals who will provide an amazing experience for our customers. Our sales approach drives product comprehension, pro retention, and generates a much higher ROI for the pro vs. pros who self-serve signup. We are a growing sales organization, currently looking for highly motivated leaders who want to be a part of scaling our Sales org.

About the Role

The Sales Manager helps recruit, onboard, train and manage SDRs or AEs. They will help them sell, coach them to hit KPIs and remove sales obstacles; they may also design and optimize the sales pitch. The Sales manager should possess a strong sales acumen, understand that building trust and rapport with our pros is essential for a long term relationship. You will play a key role in the team’s growth by surfacing learnings from sales conversations, by testing new data sources and sales processes, by improving the quality & quantity of pros on Thumbtack and by driving revenue for the company.

Responsibilities

  • Maintaining high team morale, setting & achieving goals both as a team, coaching and improving the sales process, managing ever-changing campaigns and team productivity, and helping to streamline the SDR or AE workflow and operations processes
  • Train and mentor current team members and new hires on sales strategies, scripting, and processes in a work from home environment
  • Provide feedback to Sales Leadership, Sales Operations and Enablement on ways to improve workflow and efficiency for SDRs or AEs, as well as identify training needs.
  • Become an expert in the Thumbtack product and clearly articulate why every business professional needs the product as part of their business plan
  • Performance & documentation
  • Other duties as assigned or required.

Requirements

  • Expert at solution-based selling through aligning prospect goals, needs and problems to product solutions
  • Have a collaborative attitude to share techniques and success with the team
  • Experience with CRM and sales tools, preferably Salesforce
  • Must have a minimum of 3 years cold-calling/outbound sales and 2-3 years of people management experience handling a sales team
  • Be able to multitask, be detail oriented, stay organized, and be available for the team during shift.
  • Expert in creating processes for scale and SOPs to be more efficient and drive results
  • Must have excellent communication skills (voice and non voice) to be able to clearly explain the benefits and features of our product well
  • Leadership. Be able to motivate, influence mindsets, create positive team selling environments.

Company Information

Thumbtack embraces diversity. We are proud to be an equal opportunity workplace and do not discriminate on the basis of sex, race, color, age, pregnancy, sexual orientation, gender identity or expression, religion, national origin, ancestry, citizenship, marital status, military or veteran status, genetic information, disability status, or any other characteristic protected by federal, provincial, state, or local law. We also will consider for employment qualified applicants with arrest and conviction records, consistent with applicable law. Thumbtack is committed to working with and providing reasonable accommodation.

Skills

Sales
Coaching
Training
KPI Management
Sales Process Optimization
Relationship Building
Data Analysis
Team Leadership

Thumbtack

Online marketplace connecting consumers with local professionals

About Thumbtack

Thumbtack connects consumers with local professionals for various services through its online marketplace. Users can find professionals like plumbers, electricians, and landscapers by searching the platform, comparing prices, reading reviews, and booking services directly. The platform offers cost estimates based on numerous bids from professionals, helping consumers understand potential service costs. Thumbtack generates revenue by charging professionals for leads, which are inquiries made by customers through the site. This model allows Thumbtack to serve a wide range of customers across the U.S., making it easier for them to find and hire local service providers.

San Francisco, CaliforniaHeadquarters
2008Year Founded
$680.3MTotal Funding
DEBTCompany Stage
Consumer Software, Consumer GoodsIndustries
1,001-5,000Employees

Benefits

Remote Work Options
Paid Holidays
Phone/Internet Stipend
Mental Health Support

Risks

Increased competition from OfferUp could dilute Thumbtack's market share.
Dependency on RentRedi partnership may risk customer acquisition dynamics.
Reliance on external funding could be risky if market conditions change.

Differentiation

Thumbtack connects users with 300,000 local service businesses across the U.S.
The platform offers personalized guidance and cost estimates for various home services.
Thumbtack charges professionals for leads, ensuring a straightforward revenue model.

Upsides

Partnership with OfferUp expands market reach and customer base.
$75 million financing boosts technology investment and service expansion.
Experienced leaders enhance legal and user research capabilities, improving trust and experience.

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