Professional presentation; confident, assertive and displays a high level of self-esteem
Good time management skills
Good communication skills (written and verbal)
Strong active listening skills
Grasp concepts quickly and has good follow through skills
Ability to identify needed information, seek from appropriate sources, tackle problems logically, and anticipate implications
Self-motivated with a strong work ethic, competitive drive, and willingness to take appropriate risks
Trustworthy and maintains confidentiality
High energy, friendly, engaging with excellent persuasion skills
Service orientation
Ability to foster teamwork
Demonstrates innovation and supports organizational change
Responsible for own performance and sets clear expectations for team
Responsibilities
Develop and implement comprehensive business strategies, sales and marketing plans that complement the overall operating plan
Develop the sales forecast and maintain accountability for sales goal achievement, including key metrics and budget
Direct a staff of sales and administrative personnel, including hiring, training, performance coaching, and management; complete weekly “ride-alongs” with sales personnel
Assist with new customer solicitation, bid preparation, and customer retention strategies
Meet regularly with sales personnel to review sales activity funnel (CRM tool), customer retention, sales performance vs. goals, production, and training needs
Proactively contact assigned accounts to identify needs, changing requirements, or issues and resolve them
Participate with business unit leadership to develop and implement pricing strategy
Maintain awareness of market behavior and competitive trends to anticipate changing customer needs and manage customer base
Maintain thorough knowledge of Company’s services, lines of business, and pricing to assist sales personnel
Complete all required sales reports thoroughly and timely
Review Customer Service Agreements for terms, conditions, pricing, accuracy, and other requirements