Ada

Sales Development Representative

Malaysia

Not SpecifiedCompensation
Entry Level & New GradExperience Level
Full TimeJob Type
UnknownVisa
Customer Service, AI Technology, Software as a Service (SaaS)Industries

Requirements

Candidates should have a minimum of one year of experience as a Sales Development Representative, excellent written and verbal communication skills, and be results-driven with a desire to learn in an accelerated environment. Previous SaaS experience is a plus.

Responsibilities

As a Sales Development Representative, you will craft and deploy personalized omni channel campaigns to prospective clients, qualify prospective clients on video and phone calls, become an Ada product expert, develop new outbound prospecting strategies and optimize existing ones, and collaborate with Account Executives to build long-term relationships with new accounts.

Skills

Communication
Sales Tools
Product Knowledge
Consulting
Industry Research

Ada

Automates customer service with AI chatbots

About Ada

Ada provides automated customer experience solutions through AI-powered chatbots that help businesses streamline customer service tasks. The platform operates on a subscription model, allowing companies to automate repetitive tasks and improve customer satisfaction while reducing costs. Ada differentiates itself by offering a comprehensive suite of services, including consulting and managed services, backed by strong venture capital support. The company's goal is to transform customer service management by enhancing efficiency and engagement through automation.

Key Metrics

Toronto, CanadaHeadquarters
2016Year Founded
$185.3MTotal Funding
SERIES_CCompany Stage
Enterprise Software, AI & Machine LearningIndustries
201-500Employees

Risks

Emerging AI chatbot startups pose a threat to Ada's market share.
Rapid AI advancements require continuous updates, straining Ada's resources.
Data privacy regulations could increase compliance costs for Ada.

Differentiation

Ada specializes in AI-driven chatbots for automated customer experience solutions.
The company offers a subscription-based model ensuring steady revenue and client engagement.
Ada provides consulting, development, and managed services to enhance customer support operations.

Upsides

Ada raised $130M in Series C funding, boosting its growth potential.
Partnerships with platforms like Zendesk enhance Ada's integration capabilities.
Growing demand for AI solutions supports Ada's market expansion and client acquisition.

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