Sales Development Representative

Position Overview

• Location Type: Remote-First, In-Person Friendly
• Job Type: Employment Type (Not specified, inferred as full-time)
• Salary: (Not specified)

As a Sales Development Representative, you will represent Ada as the first point of contact with potential clients. You will become an expert in communicating the value of Ada's AI Agents, consulting with prospective clients across different industries, understanding their business challenges and goals, and demonstrating how Ada can help. Ada provides an extensive training program covering product knowledge and various sales tools. This role is ideal for individuals eager to contribute to Ada's growth and the success of the businesses they engage with.

About You

• Minimum of one year of experience as a Sales Development Representative.
• Excellent written and verbal communication skills.
• Results-driven with a strong emphasis on teamwork.
• Deeply curious, receptive to feedback, and enthusiastic about learning in an accelerated environment.
• Highly motivated and enjoys making cold calls.
• An outside-the-box thinker, adaptable and creative.
• Previous SaaS experience is a plus.

Responsibilities

• Craft and deploy personalized omni-channel campaigns to prospective clients.
• Qualify prospective clients through video and phone calls.
• Become an expert on Ada's products.
• Develop new outbound prospecting strategies and optimize existing ones.
• Utilize modern sales tools including Outreach, LinkedIn, Gong, Vidyard, and Salesforce.
• Collaborate with Account Executives to build long-term relationships with new accounts.

About Ada

Ada is an AI customer service company dedicated to making customer service extraordinary for everyone. Ada aims to set a new standard for quality customer service at scale, enabling enterprise companies to deliver exceptional customer experiences that are instant, proactive, personalized, and effortless.

Ada functions as an AI transformation platform and partner, merging strategic expertise with advanced AI agent management technology to enhance businesses' AI maturity. Ada's platform automates the resolution of 83% of customer conversations, freeing up teams, providing companies with more resources for growth, and allowing customers to focus on what matters most.

Founded in 2016, Ada is a Canadian company that has facilitated over 5.5 billion interactions for prominent brands such as Square, YETI, Canva, and Monday.com, saving millions of hours of human effort. With over $250M in funding from leading investors including Accel, Bessemer, FirstMark, Spark, and Version One Ventures, Ada is a pioneer in the application and management of AI in customer service.

Ada believes that individual growth fuels company growth, with values centered on progress and continuous improvement. Ada is an ideal environment for ambitious individuals seeking growth opportunities.

Learn more at www.ada.cx.

Benefits & Perks

Benefits:

• Unlimited Vacation
• Comprehensive Benefits: Extended health coverage, dental, vision, travel, and life insurance.
• Wellness Account
• Employee & Family Assistance Plan

Perks:

• Flexible Work Schedule
• Remote-First, In-Person Friendly: Option to work from home or at the local hub.
• Learning & Development Budget
• Work from Home Budget

#LI-NS1