[Remote] Sales Development Representative Team Lead at FastSpring

Remote

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Not SpecifiedCompensation

Mid-level (3 to 4 years), Senior (5 to 8 years)Experience Level

Full TimeJob Type

UnknownVisa

SaaS, Software, Gaming, Digital Products, eCommerceIndustries

Requirements

Curious, self-motivated, and driven to grow
Thrive on learning, actively seek feedback, and stay motivated from within
Confident communication skills
Resilience
Desire to learn
Energy for connecting with potential customers
Experience in hands-on prospecting (cold calls, personalized emails, video, social channels)
Proficiency with Salesforce for managing activity, data integrity, and performance metrics
Ability to lead, coach, and mentor a team of SDRs
Comfortable in a remote role with limited travel for tradeshows, onsites, and events

Responsibilities

Own personal pipeline and run high-quality multi-channel outbound campaigns to generate qualified leads (50% individual contributor)
Partner with Account Executives for smooth handoffs, alignment, and pipeline generation
Use Salesforce daily to manage activity, ensure data integrity, and maintain performance visibility
Experiment with new messaging, channels, and outreach tactics to optimize efficiency and conversion rates
Meet and exceed individual targets for outbound activities, qualified meetings booked, and pipeline value
Seek feedback, track results, and continuously improve sales performance and leadership skills
Attend virtual and in-person events to expand awareness and build relationships
Lead, coach, and mentor a team of 3 SDRs, fostering skill development in prospecting, objection handling, qualification, and messaging (50% team leadership)
Conduct regular 1:1s, pipeline reviews, call coaching, and feedback sessions to improve team performance and accountability
Foster a culture of consistency, discipline, positivity, and self-ownership
Drive team performance to meet/exceed KPIs and pipeline goals, aligning with company revenue objectives
Collaborate with Sales and Marketing leadership to refine account targeting and messaging

Skills

Key technologies and capabilities for this role

Sales ProspectingPipeline GenerationTeam LeadershipCoachingMotivating TeamsConfident CommunicationCustomer EngagementTech Sales

Questions & Answers

Common questions about this position

Is this position remote or hybrid?

This position is remote, with limited travel expected for tradeshows, in-person team onsites and events.

What skills are required for the Sales Development Representative Team Lead role?

Key skills include confident communication, resilience, curiosity, self-motivation, persistence, consistency, and proficiency in multi-channel outbound prospecting using cold calls, personalized emails, video, social channels, and Salesforce.

What is the company culture like at FastSpring?

FastSpring has an entrepreneurial culture with a growth mindset, global influence, profitable operations, and a commitment to building an inclusive work environment while investing in employee professional growth.

What makes a strong candidate for this SDR Team Lead position?

The most successful candidates are curious, self-motivated, driven to grow, thrive on learning, actively seek feedback, stay motivated from within, and possess confident communication, resilience, and energy for connecting with customers.

What is the salary or compensation for this role?

This information is not specified in the job description.

FastSpring

E-commerce platform for digital product sales

About FastSpring

FastSpring provides an e-commerce platform tailored for software and digital product companies to manage their online sales. It offers a full-service solution that includes global online payments, subscription management, and branded checkout experiences. The platform supports various payment methods, currencies, and languages, allowing businesses to cater to a worldwide audience. FastSpring also emphasizes security with risk management services like fraud protection and compliance with international regulations. Unlike many competitors, FastSpring focuses specifically on the needs of digital product sellers, helping them streamline operations and increase revenue through customizable solutions. The company's goal is to simplify the complexities of global e-commerce, enabling businesses to grow and operate more efficiently.

Santa Barbara, CaliforniaHeadquarters

2005Year Founded

GROWTH_EQUITY_VCCompany Stage

Enterprise Software, Cybersecurity, Financial ServicesIndustries

51-200Employees

Risks

Increased competition from platforms like Shopify and Stripe could impact FastSpring's market share.

Rapid adoption of cryptocurrencies may challenge FastSpring if not integrated quickly.

Rising regulatory scrutiny on data privacy could increase compliance costs for FastSpring.

Differentiation

FastSpring offers comprehensive global tax management and fraud protection services.

The platform supports multiple payment methods, currencies, and languages for global reach.

FastSpring provides customizable branded checkout experiences for software and digital product companies.

Upsides

Integration of Pix payments expands FastSpring's reach in the Brazilian market.

New features like 1ClickPay and Offers API boost subscription revenue and customer retention.

Partnerships with companies like EBANX enhance localized payment solutions in Latin America.

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