Revenue Operations Manager

Remote

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Not SpecifiedCompensation

Senior (5 to 8 years), Expert & Leadership (9+ years)Experience Level

Full TimeJob Type

UnknownVisa

Auto Repair Software, SaaSIndustries

Requirements

Candidates should have over 5 years of professional experience in an advanced analytics or customer operations role, with prior experience in SaaS being a plus. They must possess strong analytical skills and proficiency in data analysis and reporting tools like Google Sheets, Excel, Tableau, or Looker. Experience with CRM systems such as HubSpot or Salesforce, and customer success platforms like ChurnZero, Zendesk, or Gainsight is preferred. Excellent communication, interpersonal skills, attention to detail, and the ability to thrive in a fast-paced environment are also essential.

Responsibilities

The Revenue Operations Manager will lead and track strategic and operational programs to enhance the performance of Sales, Sales Development, and Channel Partnership teams in achieving revenue and customer health goals. This role involves optimizing processes through automation and technology, ensuring data integrity, configuring and managing business tools, and evaluating new technologies for sales operations. The manager will collaborate with stakeholders to identify bottlenecks, lead process implementation, develop dashboards and reporting tools, and utilize data analytics to provide actionable recommendations for customer success and retention.

Skills

Revenue Operations

Sales Operations

Sales Development

Channel Partnerships

Process Optimization

Automation

Technology

Data Integrity

Business Tools Configuration

Workflow Optimization

Tekmetric

Cloud-based software for auto repair shops

About Tekmetric

Tekmetric provides software solutions specifically designed for auto repair shops in the United States and Canada. Its main product is a cloud-based Shop Management System (SMS) that helps over 3,000 auto repair shops improve their operations. The software includes features like automated reports, digital vehicle inspections with photos and videos, and trend tracking, which assist shop owners in making informed decisions and enhancing customer trust. Tekmetric differentiates itself from competitors by offering a subscription-based pricing model that charges a flat monthly fee based on the number of shops, making it accessible for businesses of all sizes. The company's goal is to facilitate the transition from paper-based systems to digital solutions, ultimately improving operational efficiency and customer satisfaction in the auto repair industry.

Houston, TexasHeadquarters

2015Year Founded

$1.6MTotal Funding

EARLY_VCCompany Stage

Automotive & Transportation, Consumer Software, Enterprise SoftwareIndustries

51-200Employees

Benefits

Health Insurance

Dental Insurance

Vision Insurance

Remote Work Options

Flexible Work Hours

Paid Vacation

Paid Sick Leave

401(k) Retirement Plan

401(k) Company Match

Life Insurance

Disability Insurance

Wellness Program

Professional Development Budget

Risks

Increased competition from other software providers threatens Tekmetric's market share.

Integration challenges from Shopgenie acquisition may disrupt service continuity.

Economic downturns could lead to reduced subscriptions, impacting Tekmetric's revenue.

Differentiation

Tekmetric offers a cloud-based SMS integrating with OEC RepairLink for OE dealer interactions.

The Tekmetric Tire Suite streamlines tire management, enhancing efficiency for auto repair shops.

Partnerships with SiriusXM and Affirm add unique value to Tekmetric's customer offerings.

Upsides

Growing demand for digital transformation boosts Tekmetric's market potential in auto repair shops.

Subscription-based model aligns with industry trends, ensuring predictable revenue and customer retention.

Expansion into tire management broadens Tekmetric's market reach and service offerings.

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