[Remote] Customer Success Manager at Tellius

Remote

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Not SpecifiedCompensation

Junior (1 to 2 years)Experience Level

Full TimeJob Type

UnknownVisa

Business Intelligence, Data & Analytics, Software as a Service (SaaS)Industries

Skills

Key technologies and capabilities for this role

Customer SuccessAccount ManagementEnterprise Client RelationsAnalytics ConsultingAdoption StrategiesRenewal ManagementProject ManagementNegotiation

Questions & Answers

Common questions about this position

What is the location and travel requirement for this role?

The position is onsite with significant travel required to customer sites.

What is the salary for the Customer Success Manager position?

This information is not specified in the job description.

What skills and experience are required for this role?

Candidates need 5-8 years in customer success or analytics consulting, a track record of exceptional results, deep understanding of enterprise analytics teams, strong customer-facing skills, and experience with big data technologies, data modeling, and R/Python, SQL, or Spark.

What personal characteristics does Tellius value in this role?

Tellius seeks candidates with impeccable follow-through, thoughtful and fast execution, data-driven decision-making, hustle to close deals, and a customer-obsessed focus on providing value.

What makes a strong candidate for the Customer Success Manager role?

A strong candidate has 5-8 years of customer success or analytics consulting experience with enterprise clients, proven results in retention and expansion, technical knowledge in big data and analytics tools, and personal traits like hustle, data-driven mindset, and customer obsession.

Tellius

Decision intelligence platform for data analysis

About Tellius

Tellius provides a decision intelligence platform that combines data exploration, visualization, and machine learning to assist businesses in making informed decisions. The platform enables organizations to analyze large datasets, uncover insights, and predict future trends, which is essential for optimizing operations, enhancing customer experiences, and increasing revenue. Tellius caters to a wide range of clients, including Fortune 100 companies and B2B enterprises, by offering features like automated machine learning, interactive visualizations, and predictive analytics. Unlike many competitors, Tellius allows users to derive insights without needing extensive data science expertise. The company operates on a subscription-based software-as-a-service (SaaS) model, providing clients with scalable access to its cloud-hosted platform. The goal of Tellius is to empower businesses to make data-driven decisions efficiently and effectively.

Reston, VirginiaHeadquarters

2016Year Founded

$32.4MTotal Funding

SERIES_BCompany Stage

Data & Analytics, Enterprise Software, AI & Machine LearningIndustries

51-200Employees

Benefits

Health Insurance

Dental Insurance

Vision Insurance

Paid Vacation

Company Equity

Risks

Competition from established BI platforms like Tableau and Power BI is increasing.

Rapid AI advancements require continuous innovation, straining Tellius' resources.

Economic downturns may reduce client spending on analytics platforms.

Differentiation

Tellius integrates GenAI features for enhanced data exploration and decision-making.

The platform offers seamless integration with Google Cloud for advanced analytics capabilities.

Tellius' distributed architecture on Apache Spark supports Big Data environments efficiently.

Upsides

Growing demand for AI-native analytics boosts Tellius' market potential.

Partnerships with major cloud providers expand Tellius' platform capabilities.

Recent $16 million funding supports platform enhancements and market expansion.

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