[Remote] Business Process Transformation Manager at Brightseed

Charlotte, North Carolina, United States

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Not SpecifiedCompensation

Mid-level (3 to 4 years), Senior (5 to 8 years)Experience Level

Full TimeJob Type

UnknownVisa

Telecommunications, Broadband, Fiber OpticsIndustries

Requirements

10+ years’ experience in Enterprise and/or Wholesale Telecom experience
7+ years’ experience in leadership or program management experience
Strong experience leading Sales enablement programs/projects
Bachelor’s degree, PMP, or SCRM Master certification
Excellent verbal and written communication skills
Strong leadership qualities
Effective time management skills
Proficient in managing relationships with diverse stakeholders
Strong analytical and problem-solving skills

Responsibilities

Coordinate with business leaders and stakeholders to understand business problems, current state process, and technology opportunities/limitations
Act as a trailblazer to drive cross-functional discovery and decision-making
Develop and document business and systems requirements
Take ownership of issues and gaps identified through discovery and creatively drive resolution
Drive key strategic projects as identified by Senior leadership including product launch, system transformation, or position re-engineering
Drive technical and process efficiencies as Brightspeed migrates to a new system stack
Champion changes for improved internal user and customer experience
Develop and execute change management and communication plan
Oversee testing schedules, testing logistics, test plans, issues, and resolutions
Provide project management direction to ensure the project team has a clear understanding of timelines, risks, escalation path and roles/responsibilities
Act as an escalation point for the project team and project stakeholders to manage risks, develop mitigation plans and path to green throughout the project
Proactively manage change control and communicate impact in project scope, identify issues, and devise contingency plans
Identify and manage project dependencies and critical paths while maintaining accurate project plans with real-time milestone, task, and project health data

Skills

Key technologies and capabilities for this role

Business Process TransformationProcess MappingRequirements GatheringStakeholder ManagementCross-Functional CollaborationProject ManagementSystems TransformationWorkflow OptimizationProduct LaunchDiscovery Sessions

Questions & Answers

Common questions about this position

Is this position remote?

Yes, this is a remote position.

What is the salary range for this role?

This information is not specified in the job description.

What are the key responsibilities of the Business Process Transformation Manager?

The role involves coordinating with stakeholders to understand business problems, developing business and systems requirements, driving strategic projects like product launches and system transformations, championing change management, and overseeing project management including testing, risks, and dependencies.

What is the company culture like at Brightspeed?

Brightspeed focuses on reimagining connectivity with fast, reliable internet and awesome customer experience, backed by Apollo Global Management, with a vision to upgrade copper to fiber optics in underserved rural markets while building a world-class fiber network.

What makes a strong candidate for this Business Process Transformation Manager role?

Strong candidates should excel in cross-functional collaboration, process transformation, project management, change management, and driving technical efficiencies, particularly in enterprise and wholesale business units.

Brightseed

AI platform for discovering health-boosting compounds

About Brightseed

Brightseed discovers beneficial compounds in nature that can enhance human health using artificial intelligence. Their Forager® platform identifies bioactive compounds—small molecules from plants and microbes that positively affect biological functions. They also offer Brightseed™ Bio Gut Fiber, which contains bioactives that support gut health. By partnering with companies, Brightseed provides insights into bioactives and their health benefits, aiming to unlock the potential of these compounds.

San Francisco, CaliforniaHeadquarters

2017Year Founded

$123.8MTotal Funding

GRANTCompany Stage

AI & Machine Learning, HealthcareIndustries

51-200Employees

Benefits

Hybrid work flexibility

Medical, dental, & vision

Unlimited PTO

Life insurance

EAP

401(k) plan

Mental health platform

Employee discounts

Cell phone & commuter costs

Parental leave

Risks

Increased competition from established brands like Centrum in the bioactive market.

Over-reliance on partnerships like Manitoba Harvest could limit market reach.

Regulatory scrutiny poses challenges as Brightseed expands in the health and wellness sector.

Differentiation

Brightseed uses AI to discover bioactives, accelerating discovery from years to months.

Forager® A.I. maps bioactives to health outcomes with unprecedented accuracy and speed.

Brightseed's Bio Gut Fiber is made from upcycled hemp hulls, appealing to eco-conscious consumers.

Upsides

Growing consumer interest in personalized nutrition boosts demand for Brightseed's bioactive products.

Rising gut health awareness increases demand for Brightseed's gut health-focused bioactives.

Regulatory support for bioactives in supplements facilitates Brightseed's market expansion.

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