Partner Operations Analyst at RingCentral

Manila, Metro Manila, Philippines

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Not SpecifiedCompensation

Mid-level (3 to 4 years)Experience Level

Full TimeJob Type

UnknownVisa

Technology, SaaS, CommunicationsIndustries

Requirements

1+ years of experience in sales process analytics, business operations, reporting, or consulting
Strong analytical and problem-solving skills with the ability to interpret complex data and provide actionable insights
Proficient in Salesforce (navigation, reporting, and processes), database management, and developing structured reports/dashboards
Advanced proficiency in Microsoft Office (Excel, Word, PowerPoint) and Google Suite (Sheets, Forms, and integrations)
Excellent communication and presentation skills, with experience in stakeholder management
Proven ability to influence and drive change across teams, balancing strategic thinking with operational execution
Strong project management skills
Comfort working with large datasets
Ability to work effectively with cross-functional teams across global locations

Responsibilities

Design, develop, and maintain performance monitoring dashboards, reports, and key business metrics
Track and analyze daily and periodic sales operations performance
Support partner sales initiatives by identifying opportunities, creating project plans, modeling databases, interpreting analyses, and driving implementation
Drive projects from concept through closure, ensuring clear communication of progress, risks, and issues
Draft and manage Business Requirements Documents (BRDs) and related project documentation
Conduct process analysis, including problem definition, process mapping, gap analysis, and solution design
Collaborate effectively with cross-functional teams, building strong working relationships to prioritize and achieve objectives
Enhance existing tools, develop new reports, identify opportunities for improvement, and provide data-driven recommendations on key operational decisions
Facilitate meetings and project work across multiple global offices
Provide process improvements, operational insights, and analytics that contribute to sales strategy and execution

Skills

Key technologies and capabilities for this role

AnalyticsProject ManagementDashboardsReportsPerformance MetricsSales OperationsData AnalysisProcess Improvements

Questions & Answers

Common questions about this position

What key skills are required for the Partner Operations Analyst role?

The role requires strong analytical and project management skills, comfort working with large datasets, and the ability to work effectively with cross-functional teams across global locations.

Is this a remote position or does it require office work?

This information is not specified in the job description.

What is the salary or compensation for this position?

This information is not specified in the job description.

What does the workday involve for a Partner Operations Analyst?

The role involves designing and maintaining performance dashboards and reports, tracking sales operations performance, supporting partner sales initiatives, driving projects from concept to closure, conducting process analysis, and collaborating with cross-functional teams.

What makes a strong candidate for this Partner Operations Analyst position?

Strong candidates will have analytical and project management expertise, experience handling large datasets, and proven ability to collaborate with cross-functional global teams to drive operational improvements and sales initiatives.