Sr Clinical Consultant - Remote
Altera Digital HealthSalary not specified
- Full Time
- Senior (5 to 8 years)
Not SpecifiedCompensation
Senior (5 to 8 years)Experience Level
Full TimeJob Type
UnknownVisa
Software & SaaSIndustries
Requirements
Candidates should possess 8+ years of experience in enterprise software, SaaS, or data/AI technology markets, 5+ years in program management or CX operations, preferably supporting delivery or enablement functions, and 3+ years in a leadership role, developing and managing high-performing teams across multiple geographies. A proven track record of building and developing strategic partnerships to drive revenue is also required, along with 3+ years of experience supporting partner/channel programs and/or partner enablement initiatives.
Responsibilities
The Senior Manager, CX Channel Strategy will lead and develop a high-performing team focused on channel strategy, partner operations, and program execution, fostering a culture of collaboration and continuous learning. They will define and evolve the CX channel strategy to support scaling service delivery through partners, develop partner segmentation and engagement models, implement channel programs, design and govern the subcontracting approach, match external talent to demand, collaborate with internal stakeholders, monitor partner performance, and drive feedback loops and continuous improvement to refine the channel approach.
Skills
Channel Strategy
Partner Operations
Program Execution
Customer Experience (CX)
Partner Management
Performance Monitoring
Cross-functional Collaboration
Stakeholder Alignment
Scalability Planning
Altera
Develops digital human agents for AI
About Altera
Altera develops digital human agents that mimic human traits like empathy, friendship, and fun. Their primary product allows users to interact with an AI agent while playing Minecraft, creating a friendly and engaging experience. Altera's agents are designed to be interoperable and capable of long-term autonomy, making them suitable for both individual users and businesses. Unlike many competitors, Altera focuses on advancing research and scaling technology to deliver unique, human-like AI products. The company's goal is to redefine AI agents, enhancing their versatility and human-like qualities.
San Francisco, CaliforniaHeadquarters
2023Year Founded
$10.7MTotal Funding
SEEDCompany Stage
Consumer Software, AI & Machine LearningIndustries
11-50Employees