[Remote] Global Partner Programs and Operations Specialist at BlueCat

United States

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Not SpecifiedCompensation

N/AExperience Level

N/AJob Type

Not SpecifiedVisa

N/AIndustries

Requirements

Bachelor’s degree in Business, Marketing, Operations, or a related field
3+ years of experience in partner programs, channel operations, or revenue operations
Strong working knowledge of Salesforce (SFDC) and partner management systems or PRM tools
Excellent communication and relationship-building skills
Process-oriented with an eye for detail
Ability to thrive in a fast-moving, dynamic environment
Ability to manage multiple priorities

Responsibilities

Own the implementation, optimization, and ongoing maintenance of BlueCat’s global partner portal
Ensure the partner portal delivers an intuitive, value-driven experience for partners
Partner with stakeholders to enhance portal functionality and analytics
Serve as the global owner for Market Development Funds (MDF) processes
Act as the liaison between the field, Finance, and Marketing to ensure compliance and accuracy
Track and report on MDF usage and ROI
Work closely with Revenue Operations and the Salesforce (SFDC) team to ensure partner-related data integrity
Lead continuous improvement initiatives focused on scaling partner operations
Document key processes and best practices
Serve as the first line of support for global partners
Collaborate with internal teams to resolve partner issues
Contribute to internal and external partner communications, training materials, and process documentation

Skills

BlueCat

Provides Adaptive DNS and network security solutions

About BlueCat

BlueCat Networks provides Adaptive DNS solutions that improve network security, efficiency, and management of hybrid cloud environments. Their products include DNS, DHCP, and IPAM solutions, which help businesses automate network functions, minimize risks, and comply with industry standards. Unlike many competitors, BlueCat focuses on transforming DNS into a security asset, enabling organizations to quickly identify and address network threats. The company aims to support enterprises in their digital transformation efforts by offering a unified view of their network, simplifying tasks for DevOps and NetOps teams through automation.

Toronto, CanadaHeadquarters

2001Year Founded

$27MTotal Funding

SERIES_BCompany Stage

Enterprise Software, CybersecurityIndustries

501-1,000Employees

Benefits

Professional Development Budget

Wellness Program

Employee Recognition Program

Risks

Integration challenges from LiveAction acquisition may disrupt operations and customer service.

Expansion in APAC exposes BlueCat to competition from established local players.

Zero Trust DNS introduction may face resistance, slowing adoption rates.

Differentiation

BlueCat specializes in Adaptive DNS, enhancing network security and hybrid cloud management.

Their solutions automate network functions, reducing risks and ensuring compliance.

BlueCat transforms DNS into a robust defense line, rapidly detecting network threats.

Upsides

Increased demand for hybrid cloud solutions boosts need for BlueCat's DNS management tools.

Zero Trust security models create opportunities for BlueCat's DNS-based security solutions.

Acquisition of LiveAction enhances BlueCat's network performance monitoring capabilities.

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