Manager of Revenue Operations

ZipRecruiter offers a hybrid work environment. Most US-based positions can also be performed remotely (any exceptions will be noted in the Minimum Qualifications below.)

Our Mission:

To actively connect people to their next great opportunity.

Who We Are:

ZipRecruiter is a leading online employment marketplace. Powered by AI-driven smart matching technology, the company actively connects millions of all-sized businesses and job seekers through innovative mobile, web, and email services, as well as through partnerships with the best job boards on the web. ZipRecruiter has the #1 rated job search app on iOS & Android.

Position Overview:

ZipRecruiter is seeking a strategic and forward-thinking Manager of Revenue Operations to spearhead the strategy, implementation, and optimization of our go-to-market (GTM) technology stack. This critical role will be the central owner of the systems that empower our Sales, Customer Success, and Marketing teams.

The ideal candidate is a technology-savvy leader with a deep understanding of the intricate needs of GTM departments and a passion for innovation. You will be responsible for translating business requirements into a cohesive and powerful tech stack, with a key focus on identifying and integrating cutting-edge AI solutions to build a more efficient, automated, and intelligent revenue engine. This role is pivotal in ensuring we are not just keeping up with, but staying ahead of, the technological curve to maximize our revenue potential.

Key Focuses:

• Own and execute the roadmap for our GTM tech stack, with a focus on integrating AI solutions that create a competitive edge.
• Lead and develop a team of GTM technology specialists, fostering a culture of innovation and continuous improvement.
• Partner with GTM stakeholders to translate business needs into technical requirements and use cases, including for AI-powered tools.
• Research and evaluate AI and GTM vendors, lead proof-of-concepts, and manage tool selection, implementation, and contracts.
• Identify opportunities to automate sales, marketing, and CS workflows (e.g., lead scoring, forecasting, conversation intelligence).
• Ensure seamless integration and data flow across platforms to support a unified customer journey and GTM alignment.
• Optimize existing tech stack performance, user adoption, and return on investment.
• Collaborate with Product, Engineering, and Analytics teams to support data infrastructure and governance for reporting and forecasting.
• Develop training and enablement programs to ensure GTM teams fully utilize the tech stack and AI capabilities.

Minimum Qualifications:

• 7+ years of experience in Revenue Operations, Sales Operations, or related GTM technology management roles.
• 4+ years of people management experience.
• Bachelor’s degree in Business Administration, Marketing, Information Systems, or a related field.
• Experience designing, implementing, and optimizing a B2B go-to-market technology stack.
• Strong understanding of AI applications in GTM workflows (e.g., predictive analytics, personalization, engagement tools).
• Familiarity with GTM tools, including:
  • CRM (Salesforce, HubSpot)
  • Sales engagement & enrichment (Outreach, ZoomInfo, LinkedIn Sales Navigator)
  • Marketing automation (Pardot, Marketo)
  • Conversation intelligence (Gong, Salesloft)

Preferred Qualifications:

• Experience supporting or partnering closely with Marketing Operations teams.
• Familiarity with data governance best practices, including maintaining data quality and consistency across systems.
• Hands-on experience with AI-native tools or embedded AI features in platforms like Salesforce Einstein, 6sense, or Gong.
• Proven ability to lead cross-functional initiatives that align Sales, CS, and Marketing workflows.
• Strong analytical and problem-solving skills, with the ability to turn business needs into technical solutions.
• Comfortable managing multiple projects in a fast-paced, high-growth environment.

As part of our team you’ll enjoy:

• Competitive salary
• Exceptional benefits package
• Flexible V