Sales Operations Manager
AirtableSalary not specified
- Full Time
- Senior (5 to 8 years)
Not SpecifiedCompensation
Junior (1 to 2 years)Experience Level
Full TimeJob Type
UnknownVisa
Healthcare, Mental Health Services, Software/SaaSIndustries
Requirements
Candidates should possess 4-6 years of experience in sales/revenue operations, business operations, consulting, or project management, along with 1-2 years of people management experience. They should have operated as the sole owner of the tech stack in a fast-paced startup environment and approach work with intellectual curiosity, collaboration, and proactivity. Experience owning vendor relationships and proven success in implementing sales strategies that optimize revenue generation processes are also required.
Responsibilities
The Sales Operations Manager will lead and delegate across the Sales Operations team, serving as a hands-on individual contributor and potentially managing a small team of junior to mid-level team members. They will oversee the management and optimization of the Customer Relationship Management (CRM) and other sales tools, collaborate with cross-functional teams including Marketing, Success, and Finance to implement strategies to improve revenue generation, lead projects from ideation to execution to improve revenue processes, implement tools and enable integrations to support revenue teams, ensure accurate and up-to-date data, analyze sales performance data to identify trends and provide actionable insights, and partner with Sales leadership to identify opportunities to simplify the sales process through optimization and automation. They will also own operational tasks to enable growth processes and support end users for sales tools matters.
Skills
CRM management
Sales tools
Process optimization
Cross-functional collaboration
Team leadership
Strategic planning
Alma
Digital platform connecting clients with therapists
About Alma
Alma connects individuals seeking mental health services with a variety of therapists through its digital platform, helloalma.com. The platform primarily serves clients looking for therapy for issues like anxiety, depression, personal growth, and relationship challenges. Alma's approach focuses on making therapy more affordable by partnering with insurance companies, allowing clients to save an average of 77% on therapy costs. This affordability is a key aspect that sets Alma apart from other mental health services. Additionally, Alma supports therapists by offering resources for continuing education and professional development, ensuring they are well-prepared to assist their clients. The company emphasizes the importance of the client-therapist relationship, aiming to match clients with therapists who best meet their individual needs. Alma operates on a membership model, where therapists pay a fee to access the platform's resources and client base.
Key Metrics
New York City, New YorkHeadquarters
2018Year Founded
$214.5MTotal Funding
SERIES_DCompany Stage
HealthcareIndustries
1,001-5,000Employees