Manager, B2B (Business development) at Ninja Van

Selangor, Malaysia

Ninja Van Logo
Not SpecifiedCompensation
Mid-level (3 to 4 years), Senior (5 to 8 years)Experience Level
Full TimeJob Type
UnknownVisa
Logistics, TechnologyIndustries

Requirements

  • Proven track record in sales, business development, or account management
  • Strong negotiation and closing skills with a passion for hitting and exceeding targets
  • Ability to identify market trends, competitor activities, and sales opportunities
  • Excellent communication and relationship-building skills
  • Self-motivated, goal-oriented, and able to work independently in a high-pressure environment
  • 4 to 5 years of experience in sales, preferably in the domestic express parcels transportation or service industry, with a progressive and proven track record of sales success
  • Demonstrated customer service experience and excellent negotiation skills
  • Experience in logistics sales preferred
  • Bachelor's degree is a must
  • Excellent communication skills, spoken and written English and Bahasa Malaysia

Responsibilities

  • Identify and pursue new business opportunities, proactively engaging potential clients
  • Drive lead generation and qualification through strategic outreach and follow-ups
  • Convert high-potential prospects into long-term revenue-generating accounts
  • Implement effective sales strategies to capture competitor business and expand market share
  • Conduct client meetings, sales presentations, and networking events to build strong relationships
  • Evaluate customer needs, develop tailored proposals, and negotiate contracts to secure new business
  • Maintain a structured and rigorous follow-up process to engage key decision-makers
  • Collaborate with internal teams to streamline lead management and conversion efforts
  • Act as a trusted advisor to clients, providing exceptional customer service to ensure satisfaction
  • Work closely with cross-functional teams to address client concerns and deliver seamless solutions
  • Serve as the primary point of contact for all customer inquiries, ensuring timely resolution of issues
  • Foster long-term partnerships by continuously identifying opportunities for upselling and cross-selling

Skills

B2B Sales
Business Development
Lead Generation
Sales Presentations
Contract Negotiation
Prospecting
Client Relationship Management
Sales Strategy

Ninja Van

Technology-enabled logistics and delivery services

About Ninja Van

Ninja Van provides delivery services in Southeast Asia, catering to both businesses and individuals. The company focuses on creating a simple and efficient delivery experience through its technology platform, which enables real-time tracking of parcels and allows customers to schedule deliveries at their convenience. Ninja Van operates a wide network of drop-off and pick-up points to enhance accessibility. The company generates revenue by charging delivery fees based on parcel size, weight, and distance, and also offers additional services like cash on delivery. Unlike many competitors, Ninja Van emphasizes customer service and a user-friendly experience, making it a significant player in the region's logistics market.

Singapore, SingaporeHeadquarters
2014Year Founded
$947.9MTotal Funding
DEBTCompany Stage
Automotive & Transportation, Consumer GoodsIndustries
1,001-5,000Employees

Benefits

Competitive income compared to the market
Tet bonus , Performance review from 1 - 4 months
Paid social insurance based on full salary
12 days annual leave, 5 days sick leave (with full salary)
High-class AON Health Insurance for manager level
Year End Party, annual Townhall Ceremony
Annual company trip
Attractive team-building activities
Provide laptop for employees

Risks

Increased competition from startups like Toki threatens market share.
Recent layoffs in the tech team may hinder innovation and technology advancement.
Reliance on revolving credit facility suggests potential cash flow challenges.

Differentiation

Ninja Van leverages advanced technology for real-time parcel tracking and delivery scheduling.
The company offers a wide network of drop-off and pick-up points for convenience.
Strategic partnerships with financial institutions enhance service offerings and customer reach.

Upsides

Rising e-commerce in Southeast Asia boosts demand for last-mile delivery services.
Expansion of warehouse facilities improves logistics infrastructure for SME clients.
New leadership appointments indicate a focus on regional growth and development.

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