Enterprise Account Executive
CrusoeSalary not specified
Full Time
Mid-level (3 to 4 years), Senior (5 to 8 years)
Not SpecifiedCompensation
Senior (5 to 8 years), Expert & Leadership (9+ years)Experience Level
Full TimeJob Type
UnknownVisa
Software, Open Source, ObservabilityIndustries
Requirements
Candidates must have 5+ years of experience in infrastructure technology sales, with a proven track record of top-tier performance in competitive environments. Strong communication skills across all channels, Salesforce fluency, and experience working remotely with global teams are essential. A tenacious, entrepreneurial, and collaborative mindset, along with experience in high-velocity tech companies and strong relationship-building skills in a fast-paced, consultative environment, are required. Familiarity with open-source technology, experience with Command of the Message and MEDD(P)ICC methodologies, and a technical background or experience selling technical products are considered bonus points.
Responsibilities
The Major Account Executive will be responsible for prospecting and growing existing business across New South Wales, focusing on deepening relationships with large customers and identifying new opportunities. They will deliver solutions aligned to customer needs, manage forecasts, track customer data, and articulate the value of Grafana Cloud and Grafana Enterprise to technical and business stakeholders. Responsibilities include managing the full sales cycle, generating sales through outbound prospecting and inbound leads, handling quotes, order processing, and general customer requests, and handing off strong customer relationships to the Customer Success team.
Skills
Account Executive
Sales
Consultative Sales
Customer Relationship Management
Forecasting
Data Tracking
Observability
Grafana Cloud
Grafana Enterprise
Grafana Labs
Observability and monitoring solutions provider
About Grafana Labs
Grafana Labs specializes in observability and monitoring solutions for cloud infrastructure and applications. Its main product, Grafana, is an open-source metrics dashboard that allows users to visualize and analyze data from various sources. This helps businesses monitor the performance and health of their systems in real-time. Grafana Labs serves a wide range of clients, including large enterprises and individual developers, particularly in sectors like technology, finance, healthcare, and retail. Unlike many competitors, Grafana Labs offers both open-source and commercial products, generating revenue through premium features, enterprise support, and managed cloud services. The company's goal is to provide essential tools for monitoring and visualizing data, ensuring that digital services are reliable and efficient.
New York City, New YorkHeadquarters
2014Year Founded
$783.2MTotal Funding
SERIES_DCompany Stage
Data & Analytics, Enterprise SoftwareIndustries
1,001-5,000Employees
Benefits
30 days of paid vacation each year on top of national holidays, parental leave, & sick leave
Health coverage
4% contribution match on our 401(k)
$1,500 learning and development stipend
Udemy subscription
Complimentary subscription to Headspace
Discounts on a wide variety of services, including entertainment, food, and fitness.
Remote Work Option
Global Employee Assistance Program
Risks
Increased competition from Datadog, Dynatrace, and New Relic pressures Grafana to innovate.
Recent critical security vulnerabilities could affect customer trust and adoption.
Rapid regional expansion may strain resources and impact service quality.
Differentiation
Grafana Labs offers a unique open-source observability platform with extensive customization.
The company provides both self-managed and fully managed observability solutions for diverse needs.
Grafana Labs integrates AI to enhance data analysis and monitoring capabilities.
Upsides
Grafana Labs raised $270M, boosting its valuation to over $6 billion in 2024.
The company surpassed $250M in annual recurring revenue with over 5,000 customers.
Expansion into Southeast Asia shows Grafana's commitment to localized cloud services.
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