Business Development Manager
AE StudioSalary not specified
- Full Time
- Senior (5 to 8 years)
Not SpecifiedCompensation
Senior (5 to 8 years)Experience Level
Full TimeJob Type
UnknownVisa
Video Game Services, Player Engagement, Customer Support, Community Management, Localization, Audio, Testing, ArtIndustries
Position Overview
- Location Type: Remote
- Job Type: Not specified
- Salary: Not specified
Description: Keywords Studios, established in 1998, is a global leader in reshaping player interaction with video games. With over 12,000 professionals across 70+ studios in 26 countries, they provide comprehensive solutions to video game developers and publishers, encompassing art, audio, testing, localization, and Player Engagement. This role specifically targets the fast-growing Player Engagement service line, which offers technical support, community management, and trust & safety services for both AAA and Indie studios. The position is focused on driving sales for various service lines in 2025, with a particular emphasis on Player Engagement services such as Player Support, Player Safety, the Helpshift ticketing platform, and Community Management. This is a fully remote role based in Europe, dedicated to strategic sales initiatives, client relationship building, and service offering expansion.
Requirements
- Sales Strategy: Design and implement advanced sales strategies tailored to prospective clients to drive growth and market expansion.
- Account Management Support: Assist portfolio directors and delivery teams in high-level account management to ensure long-term client success.
- Client Support Excellence: Provide exceptional client support by proactively managing expectations in conjunction with the player engagement solutions team and portfolio directors.
- Industry Representation: Represent Keywords at industry trade conferences, offering strategic insights and expert support.
- Sales Lifecycle Management: Expertly manage opportunities throughout the entire sales lifecycle, from initial lead qualification to final deal closure.
- Cross-functional Collaboration: Collaborate effectively with operations experts, solutions experts, and the marketing team to identify and target high-potential clients.
Responsibilities
- Drive sales for diverse service lines within the Player Engagement division.
- Lead strategic sales initiatives for Player Support, Player Safety, Helpshift, and Community Management services.
- Build and maintain strong, lasting relationships with clients.
- Expand the range of service offerings provided by Keywords Studios.
- Deliver outstanding client support throughout the engagement process.
- Represent Keywords Studios at relevant industry trade conferences.
- Manage all sales opportunities from inception to completion.
- Contribute valuable insights during strategic customer review meetings.
Application Instructions
- Not specified
Skills
Sales Strategy
Account Management
Client Relationship Management
Communication
Business Development
Strategic Sales
Market Expansion
Client Support
Industry Conference Representation
Opportunity Management
Collaboration
Keywords Studios
Comprehensive service provider for video games
About Keywords Studios
Keywords Studios provides a wide range of services for the video games industry, supporting the entire lifecycle of game development. Their offerings include game-ready art, marketing, game development, functional and localization testing, text and audio localization, casting, audio post-production, community management, player support, and content moderation. The company utilizes proprietary technology to enhance its end-to-end platform, allowing clients to effectively bring their game concepts to life. Unlike many competitors, Keywords Studios focuses on delivering customized solutions that cater to the specific needs and budgets of their clients. The goal of Keywords Studios is to assist game developers and publishers in creating engaging digital content that entertains, connects, and educates players.
London, United KingdomHeadquarters
1998Year Founded
$487.8MTotal Funding
IPOCompany Stage
Consumer Software, Entertainment, GamingIndustries
5,001-10,000Employees