Learning and Development Manager, Customer Success
Field NationSalary not specified
- Full Time
- Junior (1 to 2 years)
Not SpecifiedCompensation
Mid-level (3 to 4 years)Experience Level
Full TimeJob Type
UnknownVisa
Consumer Software, AI & Machine Learning, Enterprise SoftwareIndustries
Requirements
The ideal candidate should possess a Bachelor's degree in Human Resources, Organizational Development, or a related field, with a Master's degree being a plus. Candidates must have at least 7 years of experience in learning and development, with a proven track record of designing and implementing impactful training programs. Strong leadership and communication skills are essential, along with experience managing budgets and vendors.
Responsibilities
As a Learning and Development Manager, you will be responsible for developing and delivering comprehensive learning programs to support employee growth and development. You will also conduct needs assessments, design training materials, facilitate workshops and online courses, and evaluate the effectiveness of learning initiatives. Furthermore, you will collaborate with stakeholders to align learning strategies with business goals, manage the learning and development budget, and stay up-to-date on industry trends and best practices.
Skills
Insider
Growth management platform for digital marketers
About Insider
Insider has created a Growth Management Platform (GMP) tailored for digital marketers, enabling businesses to effectively manage and enhance their growth throughout the sales funnel. The platform utilizes artificial intelligence to provide personalized customer experiences, which helps in increasing engagement and boosting sales. Insider serves a wide array of clients, including notable Fortune 500 companies like UNIQLO and Singapore Airlines, and operates globally in major cities such as London, Paris, and Tokyo. The company follows a software as a service (SaaS) model, offering its platform on a subscription basis, which allows for scalability and a consistent revenue stream. Insider differentiates itself from competitors through its focus on AI-driven personalization and its established reputation among high-profile clients. The company's goal is to continuously improve its platform and maintain high customer satisfaction to retain existing clients and attract new ones.
Istanbul, TürkiyeHeadquarters
2012Year Founded
$751MTotal Funding
SERIES_ECompany Stage
Enterprise Software, AI & Machine LearningIndustries
1,001-5,000Employees