Program Success Portfolio Sr. Manager, Global Learning & Development

Addison, Texas, United States

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Not SpecifiedCompensation

Senior (5 to 8 years), Expert & Leadership (9+ years)Experience Level

Full TimeJob Type

UnknownVisa

Enterprise Software, Cloud Computing, Artificial IntelligenceIndustries

Requirements

Candidates should have 8+ years of experience in sales, sales enablement, or sales operations, with exposure to strategic planning and cross-functional program management. Familiarity with AI-driven learning technologies and analytics tools is required, along with experience in learning and enablement with a strategic mindset and operational rigor. Proven ability to influence and collaborate across diverse teams, including senior leaders, and a proactive, self-directed approach to managing deliverables and driving results are essential. Experience leveraging AI in work processes, decision-making, or problem-solving is also necessary.

Responsibilities

The Program Success Portfolio Sr. Manager will align the learning and enablement organization through strategic portfolio prioritization and operational excellence. Key responsibilities include facilitating prioritization ceremonies, managing resource requests and project progression, maintaining a catalog of COE programs, overseeing budget planning, establishing operational cadences, coordinating strategic planning and execution cycles, and supporting executive visibility with strategic updates and dashboards. The role also involves leading cross-functional strategic projects and developing standards for initiative tracking, compliance, and reporting.

Skills

Program Management

Portfolio Management

Strategic Planning

Cross-functional Coordination

Budget Planning

Resource Management

Project Management

Learning & Development

Stakeholder Management

Operational Excellence

ServiceNow

Cloud-based platform for digital workflows

About ServiceNow

ServiceNow offers a cloud-based platform that helps businesses automate and manage their operations, improving efficiency and enhancing customer and employee experiences. The Now Platform includes applications for IT operations, customer service, human resources, and security operations, all accessible over the internet. Targeting large enterprises across various industries, ServiceNow operates on a software-as-a-service (SaaS) model, generating revenue through subscription fees and professional services. The company's goal is to streamline business processes and drive digital transformation for its clients.

Santa Clara, CaliforniaHeadquarters

2004Year Founded

$81.5MTotal Funding

IPOCompany Stage

Consulting, Consumer Software, Enterprise SoftwareIndustries

10,001+Employees

Benefits

Generous family leave

Flexible PTO

Matched Donations

Retirement benefits

Annual learning stipends

Paid volunteer time

Risks

Competitors like Nvidia and Google Cloud may outpace ServiceNow in AI advancements.

Over-reliance on AWS infrastructure could pose risks if AWS changes its strategy.

The departure of Era Software's co-founder may lead to strategic shifts within ServiceNow.

Differentiation

ServiceNow's Now Platform offers comprehensive digital workflow solutions across multiple business functions.

The company focuses on large enterprises, providing tailored solutions for diverse industries.

ServiceNow's SaaS model ensures steady recurring revenue through subscription fees.

Upsides

ServiceNow's partnership with AWS enhances AI-powered workflows, driving enterprise innovation.

The integration with Crowe Cyber Economic Risk Analyzer boosts ServiceNow's cybersecurity capabilities.

ServiceNow's AI-driven campaign with Idris Elba increases brand visibility and engagement.

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