Program Manager, Talent Delivery
Field NationFull Time
Senior (5 to 8 years), Expert & Leadership (9+ years)
Candidates should have a proven consultative approach, strong listening skills, change management experience, and organizational skills. An ideal candidate will understand and be passionate about the Talent Management function, specifically focusing on leader development in the areas of Talent, including the tools, technology, data, and processes.
The Leadership Development Program Manager will consult with the Talent team, HR Business Partners, and business leaders to identify opportunities to advance corporate strategic goals through leadership development and talent management activities. This role is accountable for planning, designing, implementing, and evaluating Leadership Development and Talent management programs, processes, and tools using key metrics, including performance management, talent assessment, succession planning, leadership development initiatives, learning, and other lifecycle programs. Responsibilities include developing and implementing leadership development strategies, designing scalable development programs, and translating capability frameworks into actionable initiatives. The role also involves partnering with senior leadership to assess needs, serving as a trusted advisor, overseeing program implementation and facilitation, managing program logistics, budget, and vendors, and using qualitative and quantitative measures to evaluate program effectiveness. Additionally, the manager will conduct comprehensive needs assessments to identify current and future leadership capabilities.
Cloud communications and collaboration platform
8x8 provides cloud communications and collaboration services to businesses worldwide, offering a suite of tools that enhance communication. Their main product, the 8x8 Experience Communications Platform, combines voice, video, chat, and contact center services into one platform, allowing businesses to manage both customer engagement and internal communications seamlessly. This platform is known for its high call quality and 24/7 customer support in multiple languages. Unlike many competitors, 8x8 operates on a subscription model, which allows for scalability and customization based on specific business needs. The company also offers advanced analytics to help businesses improve their customer experience. 8x8's goal is to provide secure and reliable communication solutions that meet the needs of businesses handling sensitive information.