Program Manager, Talent Delivery

Minnesota, United States

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Not SpecifiedCompensation

Senior (5 to 8 years), Expert & Leadership (9+ years)Experience Level

Full TimeJob Type

UnknownVisa

Talent Management, MarketplaceIndustries

Requirements

Candidates should have at least 3 years of experience in recruiting, talent strategy, client services, or marketplace operations, preferably in field services or similar industries. Proven ability to advise customers, think strategically, and tailor solutions to complex and evolving needs is required. Strong analytical skills with experience using data to inform decisions and track outcomes are necessary, along with comfort in ambiguous environments, creative problem-solving, and driving innovation. Excellent communication, presentation, and collaboration skills with high attention to detail and a self-directed mindset are essential.

Responsibilities

The Program Manager, Talent Delivery will serve as a trusted talent advisor to key buyers, designing tailored recruiting strategies that address unique goals and marketplace needs. They will lead and execute scalable talent delivery programs, using data insights to identify gaps, measure performance, and drive continuous improvement. This role involves partnering cross-functionally with Sales, Customer Success, Product, Marketing, and Marketplace teams to align strategies, increase adoption, and ensure customer success. The Program Manager will also contribute to the evolution of recruiting programs and tools by testing new approaches, refining processes, and sharing best practices through training and enablement. Additionally, they will support client success by resolving escalations, maintaining clear documentation, and influencing product enhancements based on buyer and provider feedback.

Skills

Talent Acquisition

Recruiting Strategy

Program Management

Data Analysis

Cross-functional Collaboration

Client Relationship Management

Problem-Solving

Process Improvement

Training and Enablement

Field Nation

Connects businesses with freelance technicians

About Field Nation

Field Nation connects businesses with skilled freelance technicians for on-demand work orders, primarily in the United States. The platform allows companies to manage their workforce efficiently by accessing a large network of pre-vetted professionals based on location and specific skills. Businesses can post work orders, and technicians can bid on them, with Field Nation earning a fee from each completed order. This model helps companies save costs and maintain flexibility in staffing. With 1.4 million work orders completed annually and a 98% success rate, Field Nation ensures quality through a rigorous vetting process. The platform also provides tools for businesses to create custom profiles and build trusted teams, along with industry insights to help improve operational efficiency. Field Nation's goal is to optimize field operations for businesses by providing a reliable way to connect with top talent and enhance service delivery.

Minneapolis, MinnesotaHeadquarters

2008Year Founded

$58.5MTotal Funding

EARLY_VCCompany Stage

Consulting, Enterprise SoftwareIndustries

1,001-5,000Employees