Job Description

Employment Type: Full-Time Location Type: Remote Salary: Not Specified

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About Addi

Addi is a leading financial platform dedicated to building the future of payments, shopping, and banking. Our vision is a world where consumers and merchants can transact effortlessly, grow together, and experience abundance and pride.

Currently, we serve over 2 million customers and partner with more than 20,000 merchants, making Addi Colombia’s fastest-growing marketplace. We offer banking solutions (deposits, payments, unsecured credit) and commerce services (e-commerce, marketing) using state-of-the-art technology. We aim to bridge the financial gap for millions and redefine financial freedom.

Addi is Colombia's leading Buy Now, Pay Later provider and has secured regulatory approval to operate as a bank. We achieved profitability in the past year, demonstrating the strength of our business model and our ability to scale sustainably.

Our mission has garnered the trust of world-class investors, including Andreessen Horowitz, Architect Capital, GIC, Goldman Sachs, Greycroft, Monashees, Notable Capital, Quona Capital, Union Square Ventures, and Victory Park Capital. With their support, we are transforming Latin America’s financial ecosystem and shaping the future of shopping, paying, and banking in Colombia.

We are a conscious company driven by deep experience in scaling technology, services, and products, living by our values daily.

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About the Role

This role is crucial for building and nurturing long-term relationships with our key partners, driving mutual growth and success. The Key Account Manager (KAM) will understand the unique needs and goals of each partner to develop and implement tailored strategies that maximize value for both the partner and Addi. This position requires a strategic mindset and a "go-getter" attitude to proactively identify opportunities, solve problems, and deliver exceptional service, ensuring our partners view us as a trusted advisor.

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What You Will Do

Increase Key Accounts' GMV by 30% YoY (or according to assigned targets)

• Develop and implement strategic plans to achieve 30% GMV growth within the first 12 months.
• Identify and leverage key opportunities to drive growth across assigned key accounts.
• Regularly track and report progress, adjusting strategies as needed to meet targets.

Expand Addi Share (Key Accounts' Share of Wallet)

• Increase the Share of Wallet (SoW) for assigned Key Accounts to meet average targets for physical stores (10%) and e-commerce (20%) products.
• Identify new business opportunities.
• Successfully onboard at least 5 new key accounts according to Ramp Up (50% GMV potential within the first month).
• Collaborate with marketing and sales teams to develop and execute targeted campaigns that drive Addi’s penetration.

Optimize Account Management Processes

• Implement efficient account management processes that enhance productivity and streamline operations.
• Develop and execute comprehensive account plans for each key account, outlining clear objectives, strategies, and KPIs.
• Utilize analytical skills to track performance, identify trends, and adjust plans to optimize results.

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What We’re Looking For

• Experience:
  • 2+ years of experience managing accounts, identifying key business opportunities, and formulating effective strategies.
  • 1+ years of experience in Product Management, including defining account requirements, managing development cycles, and launching successful growth strategies.
  • Experience in managing multiple projects simultaneously.
• Education:
  • Bachelor’s degree in Business Administration, Economics, Industrial Engineering, or a related field.
• Skills:
  • Proficiency in English.

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Application Instructions

Not Specified