National Account Manager - Disability

Position Overview

Dane Street is a leading provider of IME and Peer Review services to the Disability, Workers’ Compensation, Auto, and Group Health marketplaces. We are seeking a strong contributor to join our Disability National Account Management team. The ideal candidate will possess a balance of relationship-building skills, problem-solving and analytical abilities, and business development experience to significantly impact Dane Street’s existing book of business.

Requirements

The National Account Manager will have the support of the entire organization to retain and grow Dane Street’s existing clients.

Key Responsibilities:

• Working with Dane Street’s Director of Operations, QA Staff, and Business Analyst team to ensure client satisfaction and effective problem resolution.
• Developing Manager/Requestor and Senior Management relationships at all Dane Street accounts.
• Generating strong goodwill within the existing account user base.
• Creating and executing a strategic account plan for all Dane Street clients.
• Growing revenue and referral volume within all top target accounts.
• Providing weekly reporting.

Qualifications:

• Excellent communication skills, both written and verbal.
• Passionate customer service orientation.
• Experience in account management/customer-facing role with large commercial accounts.
• Demonstrated customer retention and business development impact in previous organizations.
• Ability to work cross-functionally with Operations, Quality Assurance, IT, and Finance teams.
• An in-depth understanding of the Disability marketplace with LTD Claims or Clinical experience is strongly preferred.

Employment Details

• Employment Type: Full-time
• Location Type: Remote
• Workplace: Remote
• Department: Sales
• Published: 2025-04-21

Benefits

Join our team at Dane Street and enjoy a comprehensive benefits package designed to support your well-being and peace of mind. We offer:

• Health Coverage: Medical, dental, and vision coverage for you and your family.
• Life Insurance: Voluntary life insurance options for you, your spouse, and your children. Basic life insurance, short-term disability, and long-term disability coverage at no cost.
• Voluntary Benefits: Hospital indemnity, critical illness, accident indemnity, and pet insurance plans.
• Time Off: Generous paid time off policy.
• Retirement: 401k plan with a company match.
• Remote Work Support: Apple equipment and a media stipend provided for your remote workspace.

About Dane Street

Dane Street is a fast-paced, Inc. 500 Company with a high-performance culture, seeking insightful, forward-thinking professionals. We process over 200,000 insurance claims annually for leading national and regional Workers’ Compensation, Disability, Auto, and Group Health Carriers, Third-Party Administrators, Managed Care Organizations, Employers, and Pharmacy Benefit Managers. We provide customized Independent Medical Exams and Peer Review programs that assist our clients in reaching the appropriate medical determination as part of the claims management process.

Application Instructions

Please refer to the original job posting for application instructions.