We value efficiency and respect for your time, so we aim to complete the process as quickly as possible. Our goal is to make this experience insightful and exciting for you, just as much as it is for us. Regardless of the outcome, we are committed to \u003Cstrong>\u003Cu>always providing feedback\u003C/u>\u003C/strong>, ensuring that you walk away with valuable insights from your experience with us.\u003C/p>","https://jobs.ashbyhq.com/addi/b050974a-cb77-4bd1-8a4f-16d63e94ba56",{"id":190,"name":191,"urlSafeSlug":191,"logo":192},[792],{"city":29,"region":29,"country":34},"2025-08-29T07:18:09.803Z","Candidates must have proven experience leading design teams, with 5-8 years in product design and at least 2 years in a leadership or management role within the Fintech or banking industry. A proven track record of managing and scaling a design team, including recruiting, onboarding, performance management, and career pathing, is essential. The ideal candidate can translate business objectives into a clear design strategy and roadmap, define the long-term vision for product user experience, and champion a customer-first approach. Strong UX/UI craft across platforms with a systemic, scalable approach and proficiency in design systems are also required.","The Product Designer Manager will drive the vision and execution of Addi's lending product experience, ensuring a seamless and intuitive user journey. Responsibilities include leading and mentoring a world-class design team to deliver measurable business outcomes, improving the clarity of core lending flows to reduce customer support tickets and increase transaction rates, and designing/implementing trust-building patterns and user education flows to improve NPS and CSAT. They will also design and launch a loyalty program and engagement strategy to increase user retention and MAU, and establish a fully adopted Design System to improve design-to-development handoff efficiency and reduce time-to-market for new features. The manager will actively coach and empower team members, provide constructive feedback, identify growth opportunities, and foster an environment of continuous learning and psychological safety.",{"employment":797,"compensation":799,"experience":800,"visaSponsorship":803,"location":804,"skills":805,"industries":813},{"type":798},{"id":230,"name":231,"description":232},{"minAnnualSalary":29,"maxAnnualSalary":29,"currency":29,"details":29},{"experienceLevels":801},[802],{"id":557,"name":558,"description":559},{"type":245},{"type":245},[806,807,808,809,810,811,379,568,325,812],"Product Design","User Experience (UX)","User Interface (UI)","Product Strategy","Team Leadership","Financial Products","Buy Now Pay Later (BNPL)",[814,815,816],{"id":189,"name":188},{"id":186,"name":185},{"id":265,"name":266},{"id":818,"title":819,"alternativeTitles":820,"slug":836,"jobPostId":818,"description":837,"isReformated":59,"applyUrl":838,"company":191,"companyOption":839,"locations":840,"listingDate":842,"listingSite":128,"isRemote":25,"requirements":843,"responsibilities":844,"status":226,"expiryDate":29,"isGoogleIndexed":59,"summary":845},"1a5f9227-74af-414b-90ef-78f1565be7f6","Internship Program - 2026",[821,822,823,824,825,826,827,828,829,830,831,832,833,834,835],"Data Analysis Intern","Business Intelligence Intern","SQL Data Analyst Intern","Industrial Engineering Intern","Business Administration Intern","Economics Intern","Mathematics Intern","Analytical Intern","Data Visualization Intern","Junior Data Analyst","Entry-Level Data Analyst","Business Analyst Intern","Operations Research Intern","Quantitative Analyst Intern","Management Trainee Program","internship-program-2026-1a5f9227-74af-414b-90ef-78f1565be7f6","Location Type: Remote\n\nEmployment Type: FullTime\n\n\u003Cdiv style=\"text-align:left\">\u003Cimg style=\"max-width:100%\" src=\"https://app.ashbyhq.com/api/images/user-content/756c74b8-229f-4acd-b8ca-55d990451981/db934348-4db6-4b60-9bd7-047569383d6a/1.png\" />\u003C/div>\u003Cp style=\"min-height:1.5em\">\u003C/p>\u003Ch1>\u003Cstrong>Kickstart your career journey at Addi\u003C/strong>\u003C/h1>\u003Cp style=\"min-height:1.5em\">At Addi, we believe in empowering the next generation of talent. Our internship program, starting in \u003Cstrong>January 2026\u003C/strong>, offers a unique, \u003Cstrong>year-long\u003C/strong> opportunity to gain hands-on experience, learn from industry leaders, and contribute to innovative projects that will make a real impact in how we build the future of payments, shopping, and banking in Colombia. \u003C/p>\u003Cp style=\"min-height:1.5em\">\u003Cstrong>This is your chance to turn your internship into a full-time position with us.\u003C/strong> Get ready to challenge yourself and grow professionally!\u003C/p>\u003Cp style=\"min-height:1.5em\">\u003C/p>\u003Cdiv style=\"text-align:left\">\u003Cimg style=\"max-width:100%\" src=\"https://app.ashbyhq.com/api/images/user-content/756c74b8-229f-4acd-b8ca-55d990451981/0cc56a46-45cd-4fcd-ac3c-6ab5042bca84/2.png\" />\u003C/div>\u003Cp style=\"min-height:1.5em\">This is a hands-on role where you'll be a key part of our decision-making process. You'll gain practical experience by working with real data, conducting \u003Cstrong>data analysis\u003C/strong>, identifying \u003Cstrong>trends\u003C/strong>, and creating powerful \u003Cstrong>visualizations\u003C/strong>. You'll also have the opportunity to learn and apply technical skills like \u003Cstrong>SQL\u003C/strong> to help us make smarter, data-driven business decisions.. This will allow you to get: \u003C/p>\u003Cp style=\"min-height:1.5em\">\u003C/p>\u003Cul style=\"min-height:1.5em\">\u003Cli>\u003Cp style=\"min-height:1.5em\">\u003Cstrong>Real-world Experience:\u003C/strong> Work on cutting-edge projects that will challenge and develop your skills.\u003C/p>\u003C/li>\u003Cli>\u003Cp style=\"min-height:1.5em\">\u003Cstrong>Dedicated Mentorship:\u003C/strong> Receive guidance from top-tier professionals who are invested in your growth.\u003C/p>\u003C/li>\u003Cli>\u003Cp style=\"min-height:1.5em\">\u003Cstrong>Global Networking:\u003C/strong> Connect with a diverse and international team, expanding your professional network.\u003C/p>\u003C/li>\u003Cli>\u003Cp style=\"min-height:1.5em\">\u003Cstrong>Continuous Learning:\u003C/strong> Access exclusive workshops, training, and resources to boost your knowledge.\u003C/p>\u003C/li>\u003Cli>\u003Cp style=\"min-height:1.5em\">\u003Cstrong>Competitive Stipend:\u003C/strong> We value your contribution and offer a competitive compensation package.\u003C/p>\u003C/li>\u003Cli>\u003Cp style=\"min-height:1.5em\">\u003Cstrong>Full-time Opportunity:\u003C/strong> High-performing interns may have the opportunity to secure a full-time position with us after completing the one-year program.\u003C/p>\u003C/li>\u003C/ul>\u003Cdiv style=\"text-align:left\">\u003Cimg style=\"max-width:100%\" src=\"https://app.ashbyhq.com/api/images/user-content/756c74b8-229f-4acd-b8ca-55d990451981/d0561c3b-9963-4ae8-8080-858727dbbdef/Internship%20Program%20(1).png\" />\u003C/div>\u003Cp style=\"min-height:1.5em\">\u003C/p>\u003Ch1>\u003Cstrong>Your journey starts here!\u003C/strong>\u003C/h1>\u003Cp style=\"min-height:1.5em\">We're seeking enthusiastic, curious, and driven students who are eager to learn and make a difference. This is a great opportunity for students looking for their professional internship or recent graduates who want to get their first job in a dynamic environment.\u003C/p>\u003Cp style=\"min-height:1.5em\">If you meet the following requirements, you could be the perfect fit for our team:\u003C/p>\u003Cul style=\"min-height:1.5em\">\u003Cli>\u003Cp style=\"min-height:1.5em\">\u003Cstrong>Students currently enrolled\u003C/strong> in a Bachelor's or Master's degree program, or \u003Cstrong>recent graduates with 0-2 years of professional experience\u003C/strong>.\u003C/p>\u003C/li>\u003Cli>\u003Cp style=\"min-height:1.5em\">\u003Cstrong>Academic Background:\u003C/strong> Pursuing degrees in \u003Cstrong>Industrial Engineering\u003C/strong>, \u003Cstrong>Business Administration\u003C/strong>, \u003Cstrong>Economics\u003C/strong>, \u003Cstrong>Mathematics\u003C/strong>, or any other with a strong analytical focus.\u003C/p>\u003C/li>\u003Cli>\u003Cp style=\"min-height:1.5em\">\u003Cstrong>High Achiever:\u003C/strong> Strong academic record and a proven track record of success.\u003C/p>\u003C/li>\u003Cli>\u003Cp style=\"min-height:1.5em\">\u003Cstrong>Great Communicator:\u003C/strong> Excellent communication skills, both in Spanish and English.\u003C/p>\u003C/li>\u003Cli>\u003Cp style=\"min-height:1.5em\">\u003Cstrong>Problem Solver:\u003C/strong> Proactive, creative, and passionate about finding innovative solutions\u003C/p>\u003Cp style=\"min-height:1.5em\">\u003C/p>\u003C/li>\u003C/ul>\u003Cdiv style=\"text-align:left\">\u003Cimg style=\"max-width:100%\" src=\"https://app.ashbyhq.com/api/images/user-content/756c74b8-229f-4acd-b8ca-55d990451981/e8be3ed3-bca3-45ab-8570-83e427e5fc0d/Internship%20Program%20(2).png\" />\u003C/div>\u003Ch1>\u003Cstrong>Your path to Addi!\u003C/strong>\u003C/h1>\u003Cp style=\"min-height:1.5em\">Applying is simple! Follow these steps to kickstart your journey with us:\u003C/p>\u003Cul style=\"min-height:1.5em\">\u003Cli>\u003Cp style=\"min-height:1.5em\">\u003Cstrong>Step 1. Application:\u003C/strong> Fill out our form with your updated resume. \u003C/p>\u003C/li>\u003Cli>\u003Cp style=\"min-height:1.5em\">\u003Cstrong>Step 2. Virtual Conference:\u003C/strong> Participate in a virtual conference with our founders. \u003C/p>\u003C/li>\u003Cli>\u003Cp style=\"min-height:1.5em\">\u003Cstrong>Step 3. Technical Exercise:\u003C/strong> If shortlisted, you will be asked to complete a \u003Cstrong>quantitative exercise\u003C/strong> in person at our offices in Bogotá. \u003C/p>\u003C/li>\u003Cli>\u003Cp style=\"min-height:1.5em\">\u003Cstrong>Step 4. Problem-Solving:\u003C/strong> You will have to solve a problem and present your ideas to our team. \u003C/p>\u003C/li>\u003Cli>\u003Cp style=\"min-height:1.5em\">\u003Cstrong>Step 5. Interview:\u003C/strong> If you are a finalist, you'll be invited to an online interview to discuss your experience and goals. \u003C/p>\u003C/li>\u003Cli>\u003Cp style=\"min-height:1.5em\">\u003Cstrong>Step 6. Final Offer:\u003C/strong> Congratulations! We'll extend a job offer and get you ready for your exciting onboarding process to start working together in \u003Cstrong>January 2026\u003C/strong>\u003C/p>\u003Cp style=\"min-height:1.5em\">\u003C/p>\u003C/li>\u003C/ul>\u003Cdiv style=\"text-align:left\">\u003Cimg style=\"max-width:100%\" src=\"https://app.ashbyhq.com/api/images/user-content/756c74b8-229f-4acd-b8ca-55d990451981/97416149-e405-49e4-a4c6-27156cd0c549/Internship%20Program%20(4).png\" />\u003C/div>\u003Ch1>Our Culture\u003C/h1>\u003Cp style=\"min-height:1.5em\">Our culture is a vibrant community of owners driven by a relentless commitment to our customers. We thrive on getting the impossible done, obsessing over our craft, and making smart, data-driven decisions. We always show up for each other and are humble enough to say sorry and learn from our mistakes. Take a look at these photos and video for a glimpse into our world—\u003Cstrong>we can't wait for you to be a part of it.\u003C/strong>\u003C/p>\u003Cp style=\"min-height:1.5em\">\u003C/p>\u003Cdiv style=\"text-align:left\">\u003Cimg style=\"max-width:100%\" src=\"https://app.ashbyhq.com/api/images/user-content/756c74b8-229f-4acd-b8ca-55d990451981/4b838fb8-96e0-4993-b571-e499f5d17c17/Historia%20de%20instagram%20Feliz%20cumplea%C3%B1os%20(2).png\" />\u003C/div>\u003Cp style=\"min-height:1.5em\">\u003C/p>\u003Cdiv style=\"text-align:left\">\u003Cimg style=\"max-width:100%\" src=\"https://app.ashbyhq.com/api/images/user-content/756c74b8-229f-4acd-b8ca-55d990451981/4c051f43-225e-4fd8-b437-3d0dee0f1ef5/Internship%20Program%20(8).png\" />\u003C/div>","https://jobs.ashbyhq.com/addi/4788de88-115b-4346-91db-743771e31a53",{"id":190,"name":191,"urlSafeSlug":191,"logo":192},[841],{"city":29,"region":29,"country":34},"2025-08-30T07:15:09.978Z","Candidates must be currently enrolled in a Bachelor's or Master's degree program, or be recent graduates with 0-2 years of professional experience. A strong academic record is required, with degrees pursued in Industrial Engineering, Business Administration, Economics, Mathematics, or other fields with a strong analytical focus. Excellent communication skills in both Spanish and English are essential, along with a proactive, creative, and passionate approach to problem-solving.","Interns will gain hands-on experience by working with real data, conducting data analysis, identifying trends, and creating visualizations. They will learn and apply technical skills such as SQL to support data-driven business decisions. The role involves contributing to innovative projects and potentially securing a full-time position after the year-long program.",{"employment":846,"compensation":848,"experience":850,"visaSponsorship":856,"location":857,"skills":858,"industries":861},{"type":847},{"id":230,"name":231,"description":232},{"minAnnualSalary":29,"maxAnnualSalary":29,"currency":29,"details":849},"Competitive Stipend",{"experienceLevels":851},[852,855],{"id":230,"name":853,"description":854},"Internship","Begin your career with practical learning experiences.",{"id":508,"name":509,"description":510},{"type":245},{"type":245},[310,859,307,259,860,260],"Data Visualization","Learning",[862,863,864,865],{"id":186,"name":185},{"id":265,"name":379},{"id":265,"name":325},{"id":265,"name":266},{"id":867,"title":868,"alternativeTitles":869,"slug":885,"jobPostId":867,"description":886,"isReformated":59,"applyUrl":887,"company":191,"companyOption":888,"locations":889,"listingDate":891,"listingSite":128,"isRemote":25,"requirements":892,"responsibilities":893,"status":226,"expiryDate":29,"isGoogleIndexed":59,"summary":894},"f7758285-f7c3-4b8a-93de-350b26aa8ca2","Entry-level Backend Engineer",[870,871,872,873,874,875,876,877,878,879,880,881,882,883,884],"Junior Backend Developer","Entry-Level Java Developer","Software Engineer Backend","Associate Backend Engineer","Graduate Backend Developer","Junior API Developer","Entry-Level Software Engineer","Backend Software Engineer I","Junior Java Backend Engineer","Entry-Level Systems Engineer","Junior Java Spring Developer","Associate Software Developer","Junior Back End Programmer","Entry-Level Java Programmer","Junior Java Engineer","entry-level-backend-engineer-f7758285-f7c3-4b8a-93de-350b26aa8ca2","Location Type: Remote\n\nEmployment Type: FullTime\n\n\u003Ch2>\u003Cstrong>\u003Cu>About Addi\u003C/u>\u003C/strong>\u003C/h2>\u003Cp style=\"min-height:1.5em\">We are a leading financial platform, building the future of payments, shopping, and banking—a world where consumers and merchants can transact effortlessly and grow together. Today, we serve over 2 million customers and partner with more than 20,000 merchants, making Addi Colombia’s fastest-growing marketplace.\u003C/p>\u003Cp style=\"min-height:1.5em\">\u003C/p>\u003Cp style=\"min-height:1.5em\">With a state-of-the-art, technology-first approach, we provide banking solutions (deposits, payments, unsecured credit) and commerce services (e-commerce, marketing), bridging the financial gap for millions and redefining how people experience financial freedom. As the country’s leading Buy Now, Pay Later provider, we have secured regulatory approval to operate as a bank, unlocking even greater opportunities for our customers. In the past year, we have also achieved profitability, reinforcing the strength of our business model and our ability to scale sustainably.\u003C/p>\u003Cp style=\"min-height:1.5em\">\u003C/p>\u003Cp style=\"min-height:1.5em\">Our mission has earned the trust of world-class investors, including Andreessen Horowitz, Architect Capital, GIC, Goldman Sachs, Greycroft, Monashees, Notable Capital, Quona Capital, Union Square Ventures, Victory Park Capital, and more, who back our vision for the future. With their support, we are not just growing—we are transforming Latin America’s financial ecosystem and shaping the next generation to shop, pay, and bank in Colombia.\u003C/p>\u003Cp style=\"min-height:1.5em\">\u003C/p>\u003Cp style=\"min-height:1.5em\">But what truly sets us apart is how we build. We are a conscious company, driven by deep experience in scaling technology, services and products, and we live by\u003Ca target=\"_blank\" rel=\"noopener noreferrer nofollow\" href=\"https://co.addi.com/trabaja-con-nosotros#:~:text=%E2%80%A2%20We%20are%20owners,dentro%20del%20equipo.\"> \u003Cstrong>our values\u003C/strong>\u003C/a> every day.\u003C/p>\u003Cp style=\"min-height:1.5em\">\u003C/p>\u003Cdiv>\u003Cdiv style=\"left:0;width:100%;height:0;position:relative;padding-bottom:56.25%\">\u003Ciframe src=\"https://embedded-media.ashbyhq.com/embed/756c74b8-229f-4acd-b8ca-55d990451981/80190eb1-ac5c-4af8-8121-0ceef3f25e52\" style=\"top:0;left:0;width:100%;height:100%;position:absolute;border:0\" allowfullscreen scrolling=\"no\" allow=\"encrypted-media *; picture-in-picture *;\" sandbox=\"allow-scripts allow-same-origin allow-presentation\">\u003C/iframe>\u003C/div>\u003C/div>\u003Cp style=\"min-height:1.5em\">\u003C/p>\u003Ch2>\u003Cstrong>\u003Cu>About the Role\u003C/u>\u003C/strong>\u003C/h2>\u003Cp style=\"min-height:1.5em\">This is where you come in. Below, you’ll find what this role is all about—the impact you’ll drive, the challenges you’ll tackle, and what it takes to thrive at Addi. If you’re ready to be part of something big, keep reading.\u003C/p>\u003Cp style=\"min-height:1.5em\">\u003C/p>\u003Ch2>\u003Cstrong>\u003Cu>What we’re looking for\u003C/u>\u003C/strong>\u003C/h2>\u003Cul style=\"min-height:1.5em\">\u003Cli>\u003Cp style=\"min-height:1.5em\">\u003Cem>Technical Expertise\u003C/em>\u003C/p>\u003Cul style=\"min-height:1.5em\">\u003Cli>\u003Cp style=\"min-height:1.5em\">Bachelor’s degree in Computer Science, Software Engineering, Electronics Engineering, Telematic Engineering, or related disciplines.\u003C/p>\u003C/li>\u003Cli>\u003Cp style=\"min-height:1.5em\">You have 1-2 years of full-time technical work experience as a software engineer or self-taught candidates with proven practical skills and completed projects are encouraged to apply.\u003C/p>\u003C/li>\u003Cli>\u003Cp style=\"min-height:1.5em\">Strong understanding of networking and web architecture.\u003C/p>\u003C/li>\u003Cli>\u003Cp style=\"min-height:1.5em\">Proficiency in architectural styles like REST.\u003C/p>\u003C/li>\u003Cli>\u003Cp style=\"min-height:1.5em\">OOP principles include SOLID, design patterns, and refactoring.\u003C/p>\u003C/li>\u003Cli>\u003Cp style=\"min-height:1.5em\">Database expertise:\u003C/p>\u003Cul style=\"min-height:1.5em\">\u003Cli>\u003Cp style=\"min-height:1.5em\">SQL fundamentals.\u003C/p>\u003C/li>\u003Cli>\u003Cp style=\"min-height:1.5em\">ACID principles (locks, normalization, transactions).\u003C/p>\u003C/li>\u003C/ul>\u003C/li>\u003Cli>\u003Cp style=\"min-height:1.5em\">Concurrency knowledge: Parallelization, asynchronicity, race conditions, and deadlocks.\u003C/p>\u003C/li>\u003Cli>\u003Cp style=\"min-height:1.5em\">Proficiency in relevant programming languages and frameworks (e.g., Java, Spring).\u003C/p>\u003C/li>\u003Cli>\u003Cp style=\"min-height:1.5em\">Ability to design, implement, and maintain scalable and secure APIs.\u003C/p>\u003C/li>\u003Cli>\u003Cp style=\"min-height:1.5em\">Experience with unit testing and automated testing frameworks.\u003C/p>\u003C/li>\u003C/ul>\u003C/li>\u003C/ul>\u003Cp style=\"min-height:1.5em\">\u003C/p>\u003Cul style=\"min-height:1.5em\">\u003Cli>\u003Cp style=\"min-height:1.5em\">\u003Cem>Curiosity and Continuous Learning Mindset\u003C/em>\u003C/p>\u003Cul style=\"min-height:1.5em\">\u003Cli>\u003Cp style=\"min-height:1.5em\">Strong desire to learn and stay updated with new technologies, tools, and best practices.\u003C/p>\u003C/li>\u003Cli>\u003Cp style=\"min-height:1.5em\">Active participation in self-learning and problem-solving on their own.\u003C/p>\u003C/li>\u003Cli>\u003Cp style=\"min-height:1.5em\">Interest in exploring new approaches or techniques, especially in a dynamic environment.\u003C/p>\u003Cp style=\"min-height:1.5em\">\u003C/p>\u003C/li>\u003C/ul>\u003C/li>\u003C/ul>\u003Cul style=\"min-height:1.5em\">\u003Cli>\u003Cp style=\"min-height:1.5em\">\u003Cem>Demonstrates exceptional initiative\u003C/em>\u003C/p>\u003Cul style=\"min-height:1.5em\">\u003Cli>\u003Cp style=\"min-height:1.5em\">Takes responsibility for delivering impactful projects end-to-end, from conception to post-deployment support.\u003C/p>\u003C/li>\u003Cli>\u003Cp style=\"min-height:1.5em\">Deliver high-quality, creative solutions at lightning speed.\u003C/p>\u003C/li>\u003Cli>\u003Cp style=\"min-height:1.5em\">Anticipated technical challenges and proposed effective solutions\u003C/p>\u003Cp style=\"min-height:1.5em\">\u003C/p>\u003C/li>\u003C/ul>\u003C/li>\u003Cli>\u003Cp style=\"min-height:1.5em\">\u003Cem>Effective Communication\u003C/em>\u003C/p>\u003Cul style=\"min-height:1.5em\">\u003Cli>\u003Cp style=\"min-height:1.5em\">Ability to communicate technical ideas clearly to both technical and non-technical team members.\u003C/p>\u003C/li>\u003Cli>\u003Cp style=\"min-height:1.5em\">Strong listening skills to understand the needs and requirements of other teams, such as product or UX.\u003C/p>\u003Cp style=\"min-height:1.5em\">\u003C/p>\u003C/li>\u003C/ul>\u003C/li>\u003Cli>\u003Cp style=\"min-height:1.5em\">\u003Cem>Adaptability and resilience in a dynamic startup-product environments\u003C/em>:\u003C/p>\u003Cul style=\"min-height:1.5em\">\u003Cli>\u003Cp style=\"min-height:1.5em\">Outstanding ability to thrive in a fast-paced, constantly changing environment, balancing immediate results with long-term strategic planning.\u003C/p>\u003C/li>\u003Cli>\u003Cp style=\"min-height:1.5em\">Ability to adapt to changes in project requirements or team needs.\u003C/p>\u003C/li>\u003Cli>\u003Cp style=\"min-height:1.5em\">Willingness to learn and adopt new technologies or tools as the team or company requires.\u003C/p>\u003Cp style=\"min-height:1.5em\">\u003C/p>\u003C/li>\u003C/ul>\u003C/li>\u003Cli>\u003Cp style=\"min-height:1.5em\">\u003Cem>Outstanding cross-functional collaboration (nice to have)\u003C/em>\u003C/p>\u003Cul style=\"min-height:1.5em\">\u003Cli>\u003Cp style=\"min-height:1.5em\">Ability to collaborate effectively with other engineers, product managers, and designers to align technical solutions with user needs and business strategy.\u003C/p>\u003C/li>\u003Cli>\u003Cp style=\"min-height:1.5em\">Adaptability to work on projects with different approaches, technologies, and workflows.\u003C/p>\u003Cp style=\"min-height:1.5em\">\u003C/p>\u003C/li>\u003C/ul>\u003C/li>\u003Cli>\u003Cp style=\"min-height:1.5em\">\u003Cem>Strong product/business acumen (nice to have)\u003C/em>\u003C/p>\u003Cul style=\"min-height:1.5em\">\u003Cli>\u003Cp style=\"min-height:1.5em\">Understanding the importance of creating solutions that provide real value to the end user.\u003C/p>\u003C/li>\u003Cli>\u003Cp style=\"min-height:1.5em\">Deep understanding of business goals and how technical solutions align with and drive these objectives.\u003C/p>\u003C/li>\u003Cli>\u003Cp style=\"min-height:1.5em\">Ability to prioritize work effectively to deliver the highest impact for users and stakeholders.\u003C/p>\u003C/li>\u003C/ul>\u003Cp style=\"min-height:1.5em\">\u003C/p>\u003C/li>\u003C/ul>\u003Ch2>\u003Cstrong>\u003Cu>Why join us?\u003C/u>\u003C/strong>\u003C/h2>\u003Cul style=\"min-height:1.5em\">\u003Cli>\u003Cp style=\"min-height:1.5em\">\u003Cstrong>Work on a problem that truly matters\u003C/strong> – We are redefining how people shop, pay, and bank in Colombia, breaking down financial barriers and empowering millions. Your work will directly impact customers' lives by creating more accessible, seamless, and fair financial services.\u003C/p>\u003C/li>\u003Cli>\u003Cp style=\"min-height:1.5em\">\u003Cstrong>Be part of something big from the ground up\u003C/strong> – This is your chance to help shape a company, influencing everything from our technology and strategy to our culture and values. You won’t just be an employee—you’ll be an owner\u003C/p>\u003C/li>\u003Cli>\u003Cp style=\"min-height:1.5em\">\u003Cstrong>Unparalleled growth opportunity\u003C/strong> – The market we’re tackling is massive, and we’re growing faster than almost any fintech lender at our stage. If you’re looking for a high-impact role in a company that’s scaling fast, this is it.\u003C/p>\u003C/li>\u003Cli>\u003Cp style=\"min-height:1.5em\">\u003Cstrong>Join a world-class team\u003C/strong> – Work alongside top-tier talent from around the world, in an environment where excellence, ownership, and collaboration are at the core of everything we do. We care deeply about what we build and how we build it—and we want you to be a part of it.\u003C/p>\u003C/li>\u003Cli>\u003Cp style=\"min-height:1.5em\">\u003Cstrong>Competitive compensation & meaningful ownership\u003C/strong> – We believe in rewarding our talent. You’ll receive a generous salary, equity in the company, and benefits that go beyond the basics to support your growth.\u003C/p>\u003Cp style=\"min-height:1.5em\">\u003C/p>\u003C/li>\u003C/ul>\u003Ch2>\u003Cstrong>\u003Cu>How the hiring process looks like\u003C/u>\u003C/strong>\u003C/h2>\u003Cp style=\"min-height:1.5em\">We believe in a fast, transparent, and engaging hiring experience that allows both you and us to determine if there's a great fit. Here’s what our process looks like:\u003C/p>\u003Cul style=\"min-height:1.5em\">\u003Cli>\u003Cp style=\"min-height:1.5em\">\u003Cstrong>Step 1: People Interview (30 min)\u003C/strong>\u003Cbr />A conversation with a recruiter to get to know you, your experience, and what you're looking for. We’ll also share more about Addi, our culture, and the role.\u003C/p>\u003C/li>\u003Cli>\u003Cp style=\"min-height:1.5em\">\u003Cstrong>Step 2: Initial Interview (45 min)\u003C/strong>\u003Cbr />A more in-depth conversation with the hiring manager, where we explore your skills, experience, and problem-solving approach. We want to understand how you think and work.\u003C/p>\u003C/li>\u003Cli>\u003Cp style=\"min-height:1.5em\">\u003Cstrong>Step 3: Deep Dive interview (45 min)\u003C/strong>\u003Cbr />You'll meet future colleagues and cross-functional team members to get a feel for how we work together. We’re looking for strong contributors and cultural fits, so bring your questions, too!\u003C/p>\u003C/li>\u003Cli>\u003Cp style=\"min-height:1.5em\">\u003Cstrong>Step 4: Business Case (3-5 Days)\u003C/strong>\u003Cbr />You may receive a real-world challenge or case study to complete. This is a chance to showcase your expertise and how you approach key problems relevant to the role.\u003C/p>\u003C/li>\u003Cli>\u003Cp style=\"min-height:1.5em\">\u003Cstrong>Step 5: Product Deep Dive Interview (30 min)\u003C/strong>\u003C/p>\u003Cp style=\"min-height:1.5em\">A conversation with your Product Manager to discuss product strategy, technical trade-offs, and collaboration. Be ready to showcase how your design decisions and product delivery align with business and user needs.\u003C/p>\u003C/li>\u003Cli>\u003Cp style=\"min-height:1.5em\">\u003Cstrong>Step 6: Co-Founder Interview (30 min)\u003C/strong>\u003C/p>\u003Cp style=\"min-height:1.5em\">If there’s a strong match, you’ll have a final conversation with our Founder to align on expectations, cultural fit and ensure mutual excitement. From there, we’ll move quickly to an offer and discuss next steps.\u003C/p>\u003Cp style=\"min-height:1.5em\">\u003C/p>\u003C/li>\u003C/ul>\u003Cp style=\"min-height:1.5em\">We value efficiency and respect for your time, so we aim to complete the process as quickly as possible. Our goal is to make this experience insightful and exciting for you, just as much as it is for us. Regardless of the outcome, we are committed to \u003Cstrong>\u003Cu>always providing feedback\u003C/u>\u003C/strong>, ensuring that you walk away with valuable insights from your experience with us.\u003C/p>","https://jobs.ashbyhq.com/addi/f4cf39f2-43c5-44f7-aa25-37d726748967",{"id":190,"name":191,"urlSafeSlug":191,"logo":192},[890],{"city":29,"region":29,"country":34},"2025-09-02T07:15:51.137Z","Candidates should possess a Bachelor's degree in Computer Science, Software Engineering, Electronics Engineering, Telematic Engineering, or a related field. A minimum of 1-2 years of full-time technical work experience as a software engineer or equivalent practical skills is required. Strong knowledge of networking, web architecture, RESTful styles, OOP principles (SOLID, design patterns, refactoring), SQL fundamentals, ACID principles, concurrency concepts (parallelization, asynchronicity, race conditions, deadlocks), and proficiency in programming languages like Java with frameworks such as Spring are essential. Experience with unit testing and automated testing frameworks is also necessary. A strong curiosity, continuous learning mindset, initiative, and adaptability in a fast-paced startup environment are highly valued.","The role involves designing, implementing, and maintaining scalable and secure APIs. Candidates will be responsible for delivering impactful projects end-to-end, including conception and post-deployment support. They will need to take initiative in problem-solving, learn new technologies, and communicate technical ideas clearly to both technical and non-technical team members. Responsibilities also include collaborating effectively with cross-functional teams and adapting to changing project requirements.",{"employment":895,"compensation":897,"experience":898,"visaSponsorship":902,"location":903,"skills":904,"industries":910},{"type":896},{"id":230,"name":231,"description":232},{"minAnnualSalary":29,"maxAnnualSalary":29,"currency":29,"details":29},{"experienceLevels":899},[900],{"id":362,"name":363,"description":901},"Gain initial job experience and develop your skills.",{"type":245},{"type":245},[905,906,907,908,909],"Backend Engineering","Computer Science","Software Engineering","Electronics Engineering","Telematic Engineering",[911,912,913],{"id":189,"name":188},{"id":186,"name":185},{"id":265,"name":266},{"id":915,"title":916,"alternativeTitles":917,"slug":933,"jobPostId":915,"description":934,"isReformated":59,"applyUrl":935,"company":191,"companyOption":936,"locations":937,"listingDate":939,"listingSite":128,"isRemote":25,"requirements":940,"responsibilities":941,"status":226,"expiryDate":29,"isGoogleIndexed":59,"summary":942},"04d4014d-16e9-4bc9-89b6-aaccf5a95213","Support Engineer",[918,919,920,921,922,923,924,925,926,927,928,929,930,931,932],"Technical Support Engineer L2","Customer Support Engineer","Linux Support Engineer","Network Support Engineer","Software Support Engineer","API Support Specialist","SQL Support Analyst","Postman Support Engineer","Log Analysis Support Engineer","Technical Account Manager","Product Support Engineer","Application Support Specialist","Cloud Support Engineer","DevOps Support Engineer","Escalation Engineer","support-engineer-04d4014d-16e9-4bc9-89b6-aaccf5a95213","Location Type: Remote\n\nEmployment Type: FullTime\n\n\u003Ch2>\u003Cstrong>\u003Cu>About Addi\u003C/u>\u003C/strong>\u003C/h2>\u003Cp style=\"min-height:1.5em\">We are a leading financial platform, building the future of payments, shopping, and banking—a world where consumers and merchants can transact effortlessly, grow together and where we create abundance and generate pride in them. Today, we serve over 2 million customers and partner with more than 20,000 merchants, making Addi Colombia’s fastest-growing marketplace.\u003C/p>\u003Cp style=\"min-height:1.5em\">\u003C/p>\u003Cp style=\"min-height:1.5em\">We provide banking solutions (deposits, payments, unsecured credit) and commerce services (e-commerce, marketing) using state-of-the-art technology, bridging the financial gap for millions and redefining how people experience financial freedom. As the country’s leading Buy Now, Pay Later provider, we have secured regulatory approval to operate as a bank, unlocking even greater opportunities for our customers. In the past year, we have also achieved profitability, reinforcing the strength of our business model and our ability to scale sustainably.\u003C/p>\u003Cp style=\"min-height:1.5em\">\u003C/p>\u003Cp style=\"min-height:1.5em\">Our mission has earned the trust of world-class investors, including Andreessen Horowitz, Architect Capital, GIC, Goldman Sachs, Greycroft, Monashees, Notable Capital, Quona Capital, Union Square Ventures, Victory Park Capital, and more, who back our vision for the future. With their support, we are not just growing—we are transforming Latin America’s financial ecosystem and shaping the next generation to shop, pay, and bank in Colombia.\u003C/p>\u003Cp style=\"min-height:1.5em\">\u003C/p>\u003Cp style=\"min-height:1.5em\">But what truly sets us apart is how we build. We are a conscious company, driven by deep experience in scaling technology, services and products, and we live by\u003Ca target=\"_blank\" rel=\"noopener noreferrer nofollow\" href=\"https://co.addi.com/trabaja-con-nosotros#:~:text=%E2%80%A2%20We%20are%20owners,dentro%20del%20equipo.\"> \u003Cstrong>our values\u003C/strong>\u003C/a> every day.\u003C/p>\u003Cp style=\"min-height:1.5em\">\u003C/p>\u003Cdiv>\u003Cdiv style=\"left:0;width:100%;height:0;position:relative;padding-bottom:56.25%\">\u003Ciframe src=\"https://embedded-media.ashbyhq.com/embed/756c74b8-229f-4acd-b8ca-55d990451981/b1e59e08-8f06-4716-b41f-1ee431106502\" style=\"top:0;left:0;width:100%;height:100%;position:absolute;border:0\" allowfullscreen scrolling=\"no\" allow=\"encrypted-media *; picture-in-picture *;\" sandbox=\"allow-scripts allow-same-origin allow-presentation\">\u003C/iframe>\u003C/div>\u003C/div>\u003Cp style=\"min-height:1.5em\">\u003C/p>\u003Ch2>\u003Cstrong>\u003Cu>About the Role\u003C/u>\u003C/strong>\u003C/h2>\u003Cp style=\"min-height:1.5em\">This is where you come in. Below, you’ll find what this role is all about—the impact you’ll drive, the challenges you’ll tackle, and what it takes to thrive at Addi. If you’re ready to be part of something big, keep reading.\u003C/p>\u003Cp style=\"min-height:1.5em\">\u003C/p>\u003Cp style=\"min-height:1.5em\">\u003C/p>\u003Ch2>\u003Cstrong>\u003Cu>What’s the mission you’ll drive\u003C/u>\u003C/strong>\u003C/h2>\u003Cp style=\"min-height:1.5em\">Resolve technical issues efficiently while providing excellent customer service and ensuring the stability and performance of the platform, acting as a bridge between Engineering, Ops and customers to troubleshoot, document, support integrations and solve technical challenges, contributing to product improvement and customer satisfaction.\u003C/p>\u003Cp style=\"min-height:1.5em\">\u003C/p>\u003Cp style=\"min-height:1.5em\">\u003C/p>\u003Ch2>\u003Cstrong>\u003Cu>What we’re looking for\u003C/u>\u003C/strong>\u003C/h2>\u003Cul style=\"min-height:1.5em\">\u003Cli>\u003Cp style=\"min-height:1.5em\">\u003Cem>Knowledge of Technical Customer Support\u003C/em>\u003C/p>\u003Cul style=\"min-height:1.5em\">\u003Cli>\u003Cp style=\"min-height:1.5em\">+2 years of experience in Technical Customer Support - L2\u003C/p>\u003C/li>\u003Cli>\u003Cp style=\"min-height:1.5em\">Strong understanding of Linux/Unix environments, networking concepts, and common software troubleshooting tools.\u003C/p>\u003C/li>\u003Cli>\u003Cp style=\"min-height:1.5em\">Proficiency in using command-line tools, SQL, API testing tools (e.g., Postman), and log analysis to diagnose and resolve technical issues.\u003C/p>\u003C/li>\u003Cli>\u003Cp style=\"min-height:1.5em\">Understanding of programming languages, APIs, and networking principles.\u003C/p>\u003Cp style=\"min-height:1.5em\">\u003C/p>\u003C/li>\u003C/ul>\u003C/li>\u003Cli>\u003Cp style=\"min-height:1.5em\">\u003Cem>Strong Problem Solving Capability\u003C/em>\u003C/p>\u003Cul style=\"min-height:1.5em\">\u003Cli>\u003Cp style=\"min-height:1.5em\">Has approached technical problems methodically, identifying root causes and implementing efficient solutions.\u003C/p>\u003C/li>\u003Cli>\u003Cp style=\"min-height:1.5em\">Quick thinker who can resolve issues under time pressure while maintaining speed and quality\u003C/p>\u003C/li>\u003Cli>\u003Cp style=\"min-height:1.5em\">Has demonstrated the ability to document and escalate issues effectively with relevant context and clear priority.\u003C/p>\u003Cp style=\"min-height:1.5em\">\u003C/p>\u003C/li>\u003C/ul>\u003C/li>\u003Cli>\u003Cp style=\"min-height:1.5em\">\u003Cem>Strong Customer Centricity ability\u003C/em>\u003C/p>\u003Cul style=\"min-height:1.5em\">\u003Cli>\u003Cp style=\"min-height:1.5em\">Demonstrates solid communication skills to effectively interact with customers and provide timely support.\u003C/p>\u003C/li>\u003Cli>\u003Cp style=\"min-height:1.5em\">Follows up on unresolved issues to ensure total customer satisfaction.\u003C/p>\u003C/li>\u003Cli>\u003Cp style=\"min-height:1.5em\">Seeks out and understand customer pain points and challenges, making sure all decisions address their real needs.\u003C/p>\u003C/li>\u003Cli>\u003Cp style=\"min-height:1.5em\">Is able to make customer needs the priority, driving every action and strategy with their experience in mind.\u003C/p>\u003Cp style=\"min-height:1.5em\">\u003C/p>\u003C/li>\u003C/ul>\u003C/li>\u003Cli>\u003Cp style=\"min-height:1.5em\">\u003Cem>Strong Ownership capabilities\u003C/em>\u003C/p>\u003Cul style=\"min-height:1.5em\">\u003Cli>\u003Cp style=\"min-height:1.5em\">Shows initiative as it anticipates what needs to be done but also identifies and acts on opportunities to improve the team's and company's effectiveness.\u003C/p>\u003C/li>\u003Cli>\u003Cp style=\"min-height:1.5em\">Exhibits the ability to make improvements to automate repetitive tasks and perform enhancements on existing workflows or tools\u003C/p>\u003C/li>\u003Cli>\u003Cp style=\"min-height:1.5em\">Demonstrates how is able to work well in cross-functional teams, demonstrating strong teamwork and collaboration skills to resolve complex problems.\u003C/p>\u003C/li>\u003Cli>\u003Cp style=\"min-height:1.5em\">A self-motivated individual who takes initiative to learn and improve their technical skills.\u003C/p>\u003C/li>\u003C/ul>\u003Cp style=\"min-height:1.5em\">\u003C/p>\u003C/li>\u003C/ul>\u003Ch2>\u003Cstrong>\u003Cu>Why join us?\u003C/u>\u003C/strong>\u003C/h2>\u003Cul style=\"min-height:1.5em\">\u003Cli>\u003Cp style=\"min-height:1.5em\">\u003Cstrong>Work on a problem that truly matters\u003C/strong> – We are redefining how people shop, pay, and bank in Colombia, breaking down financial barriers and empowering millions. Your work will directly impact customers' lives by creating more accessible, seamless, and fair financial services.\u003C/p>\u003C/li>\u003Cli>\u003Cp style=\"min-height:1.5em\">\u003Cstrong>Be part of something big from the ground up\u003C/strong> – This is your chance to help shape a company, influencing everything from our technology and strategy to our culture and values. You won’t just be an employee—you’ll be an owner\u003C/p>\u003C/li>\u003Cli>\u003Cp style=\"min-height:1.5em\">\u003Cstrong>Unparalleled growth opportunity\u003C/strong> – The market we’re tackling is massive, and we’re growing faster than almost any fintech lender at our stage. If you’re looking for a high-impact role in a company that’s scaling fast, this is it.\u003C/p>\u003C/li>\u003Cli>\u003Cp style=\"min-height:1.5em\">\u003Cstrong>Join a world-class team\u003C/strong> – Work alongside top-tier talent from around the world, in an environment where excellence, ownership, and collaboration are at the core of everything we do. We care deeply about what we build and how we build it—and we want you to be a part of it.\u003C/p>\u003C/li>\u003Cli>\u003Cp style=\"min-height:1.5em\">\u003Cstrong>Competitive compensation & meaningful ownership\u003C/strong> – We believe in rewarding our talent. You’ll receive a generous salary, equity in the company, and benefits that go beyond the basics to support your growth.\u003C/p>\u003C/li>\u003C/ul>\u003Cp style=\"min-height:1.5em\">\u003C/p>\u003Ch2>\u003Cstrong>\u003Cu>How the hiring process looks like\u003C/u>\u003C/strong>\u003C/h2>\u003Cp style=\"min-height:1.5em\">We believe in a fast, transparent, and engaging hiring experience that allows both you and us to determine if there's a great fit. Here’s what our process looks like:\u003C/p>\u003Cul style=\"min-height:1.5em\">\u003Cli>\u003Cp style=\"min-height:1.5em\">\u003Cstrong>Step 1: People Interview (30 min)\u003C/strong>\u003C/p>\u003Cp style=\"min-height:1.5em\">Meet with our recruiter for a 30-minute video chat. We will get to know you better, understand what you’re looking for, and answer any questions you might have about ADDI.\u003C/p>\u003C/li>\u003Cli>\u003Cp style=\"min-height:1.5em\">\u003Cstrong>Step 2: Initial Interview (45 min)\u003C/strong>\u003C/p>\u003Cp style=\"min-height:1.5em\">Meet with one backend software engineer for a 45-minute video chat interview. Here, we will ask you questions about your technical background and basic computer science concepts. You will be able to ask any questions about the culture and how we work at ADDI.\u003C/p>\u003C/li>\u003Cli>\u003Cp style=\"min-height:1.5em\">\u003Cstrong>Step 3: Take Home Challenge (1 week)\u003C/strong>\u003C/p>\u003Cp style=\"min-height:1.5em\">Complete a simple take-home challenge within a 1-week window. With this technical challenge, we want to see your technical expertise solving a real-world problem. We expect that you invest 5 hours or less in developing a working solution.\u003C/p>\u003C/li>\u003Cli>\u003Cp style=\"min-height:1.5em\">\u003Cstrong>Step 4: Deep Dive Interview (60 min)\u003C/strong>\u003C/p>\u003Cp style=\"min-height:1.5em\">Meet with a backend software engineer and the engineering manager for a 45-minute chat to talk about your take-home exercise submission and any questions you might have.\u003C/p>\u003C/li>\u003Cli>\u003Cp style=\"min-height:1.5em\">\u003Cstrong>Step 5: Co-Founder Interview (30 min)\u003C/strong>\u003C/p>\u003Cp style=\"min-height:1.5em\">Meet onsite with one of our founders for a 30-minute chat to talk about the vision of the company, what we are building and how you will contribute to our product.\u003C/p>\u003Cp style=\"min-height:1.5em\">\u003C/p>\u003C/li>\u003C/ul>\u003Cp style=\"min-height:1.5em\">We value efficiency and respect for your time, so we aim to complete the process as quickly as possible. Our goal is to make this experience insightful and exciting for you, just as much as it is for us. Regardless of the outcome, we are committed to \u003Cstrong>\u003Cu>always providing feedback\u003C/u>\u003C/strong>, ensuring that you walk away with valuable insights from your experience with us.\u003C/p>","https://jobs.ashbyhq.com/addi/defe959b-0b89-4d81-b985-d030b975731b",{"id":190,"name":191,"urlSafeSlug":191,"logo":192},[938],{"city":29,"region":29,"country":34},"2025-09-02T07:15:52.54Z","The ideal candidate will have over 2 years of experience in Technical Customer Support L2, a strong understanding of Linux/Unix environments, networking concepts, and common software troubleshooting tools. Proficiency in command-line tools, SQL, API testing tools like Postman, and log analysis is required, along with a foundational understanding of programming languages, APIs, and networking principles. Strong problem-solving, customer-centricity, ownership, and teamwork skills are essential, as is a proactive approach to learning and self-improvement.","The Support Engineer will resolve technical issues efficiently, provide excellent customer service, and ensure platform stability and performance. This role involves acting as a liaison between Engineering, Ops, and customers to troubleshoot issues, document findings, support integrations, and solve technical challenges. Responsibilities also include contributing to product improvement and customer satisfaction by documenting and escalating issues with clear context and priority, automating repetitive tasks, and enhancing existing workflows or tools.",{"employment":943,"compensation":945,"experience":946,"visaSponsorship":950,"location":951,"skills":952,"industries":955},{"type":944},{"id":230,"name":231,"description":232},{"minAnnualSalary":29,"maxAnnualSalary":29,"currency":29,"details":29},{"experienceLevels":947},[948,949],{"id":237,"name":238,"description":239},{"id":241,"name":242,"description":243},{"type":245},{"type":245},[953,954,259,567,379,325,266,569],"Customer Service","Technical Support",[956,957,958],{"id":186,"name":185},{"id":189,"name":188},{"id":265,"name":266},["Reactive",960],{"$ssite-config":961},{"env":962,"name":963,"url":964},"production","nuxt-app","https://jobo.world/",["Set"],["ShallowReactive",967],{"company-Addi":-1,"company-jobs-13afab25-c355-4430-b3bf-1f5a3342e1fc-carousel":-1},"/company/Addi",{}]