Field Services Engineer - Dubai at Stryker

Dubai, Dubai, United Arab Emirates

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Not SpecifiedCompensation

Junior (1 to 2 years)Experience Level

Full TimeJob Type

UnknownVisa

Medical Devices, HealthcareIndustries

Requirements

Engineering background (Electrical / Electronic or Mechanical preferred; Biomedical, Telecommunications accepted)
Fluency in both spoken and written (technical and medical) English
Minimum 1 year of relevant experience
Strong technical and analytical skills
Strong communication skills
Computer skills / literacy
Preferred: Basic IP Networking knowledge
Preferred: Arabic language
Willingness to travel 90%

Responsibilities

Troubleshoot company products and provide technical support to internal and external customers
Undertake servicing, repairing, and preventive maintenance of company products to required standards, ensuring all related procedures are followed
Undertake testing of company products and provide fully completed test and service reports
Perform installation, setup, and upgrades on company products as required
Fulfill Service Contracts with planned Preventive Maintenance visits
Ensure timely follow-up on all tickets / work orders
Work with appropriate support functions and customers to schedule customer visits
Escalate opportunities and issues through appropriate channels
Stay up to date on compliance and legal aspects related to the job on an ongoing basis

Skills

Troubleshooting

Technical Support

Servicing

Repairing

Preventive Maintenance

Product Testing

Installation

IP Networking

Analytical Skills

Communication Skills

Computer Literacy

Stryker

Develops and manufactures medical devices and equipment

About Stryker

Stryker develops and manufactures medical devices and equipment aimed at improving patient care and surgical efficiency. Their products include surgical tools, neurotechnology devices, and orthopedic implants, which are sold directly to hospitals and clinics. Stryker stands out from competitors by focusing on high-quality products and a commitment to advancing healthcare solutions. The company's goal is to enhance the overall healthcare experience for both patients and medical professionals.

Kalamazoo, MichiganHeadquarters

1941Year Founded

$423.3MTotal Funding

IPOCompany Stage

Biotechnology, HealthcareIndustries

10,001+Employees