Farmer Sales Representative Cali at Addi

Cali, Valle del Cauca, Colombia

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Not SpecifiedCompensation

Junior (1 to 2 years), Mid-level (3 to 4 years)Experience Level

Full TimeJob Type

UnknownVisa

Fintech, Financial ServicesIndustries

Requirements

Proven experience in Relationship Building & Account Management in Fintech, Payments, & Retail Ecosystem
2-5+ years of experience in account management, client success, or B2B sales roles, specifically serving SMB clients
Experience within the fintech, financial services, or SaaS industries is highly preferred
Demonstrates the ability to establish, maintain, and grow strong, long-term partnerships with SMB clients by understanding their business needs, providing tailored solutions

Responsibilities

Build trusted relationships with at least 90% of assigned SMB merchants within the first 6 months, demonstrated by consistent engagement, qualitative feedback, and verified understanding of their specific needs and constraints
Successfully onboard and activate 100% of newly transitioned SMB Merchants from the Field sales team within their first 30 days, ensuring a seamless handover and quick adoption of Addi's solutions, leading to faster time-to-value for the client
Increase the monthly transaction volume or GMV from assigned SMB accounts within 12 months by proactively identifying and executing upsell and cross-sell opportunities for Addi's products and services
Reduce churn in the assigned SMB portfolio by implementing proactive engagement strategies, understanding client needs, and swiftly resolving potential issues, resulting in improved customer satisfaction and loyalty
Achieve a 75%+ renewal or ongoing engagement rate among managed farmer accounts, and support the expansion of financial services or tools used by 30% of the portfolio over the course of the year
Improve the average SMB client satisfaction score (e.g., NPS or CSAT) within the assigned portfolio by 5 points by providing exceptional service, acting as a trusted advisor, and channeling client feedback to internal product and service teams

Skills

Key technologies and capabilities for this role

SMB SalesRelationship ManagementAccount ManagementProduct AdoptionSales

Questions & Answers

Common questions about this position

What is the salary for the Farmer Sales Representative position?

This information is not specified in the job description.

Is this a remote position or does it require working in an office?

This information is not specified in the job description.

What are the key responsibilities for this role?

The role involves building trusted relationships with at least 90% of assigned SMB merchants within the first 6 months, onboarding and activating 100% of newly transitioned SMB merchants within 30 days, increasing monthly transaction volume or GMV within 12 months through upsell and cross-sell opportunities, and reducing churn in the assigned SMB portfolio.

What is the company culture like at Addi?

Addi is a conscious company driven by deep experience in scaling technology, services, and products, living by their values every day, with a mission to create abundance, generate pride, and transform Latin America’s financial ecosystem.

What makes a strong candidate for this Farmer Sales Representative role?

A strong candidate excels at cultivating relationships with SMB merchants, driving product adoption and retention, onboarding new clients quickly, identifying upsell opportunities to increase GMV, and implementing strategies to reduce churn.

Addi

Buy now, pay later service in Latin America

About Addi

Addi provides a buy now, pay later service that allows customers to make purchases and pay in installments without interest, additional costs, or paperwork. The company's technology enables seamless and transparent digital commerce in Latin America.

Bogotá, ColombiaHeadquarters

2018Year Founded

$250.4MTotal Funding

DEBTCompany Stage

Fintech, Financial ServicesIndustries

501-1,000Employees

Benefits

Remote work: Work from anywhere in the world. And if you want to share some time, you can visit our offices in Bogotá or São Paulo.

Health insurance: Your health comes first, that's why we give 100% coverage for you and 50% for the close relatives you want.

Learn and grow: We love that everyone learns new things, that's why you can participate in our English and Portuguese classes

Flexible schedule: What interests us? Your achievements and goal completion, not the time you spend at your desk.

Own Addi: If it's real. You have the possibility to own a part of Addi by buying shares.

Risks

Increased competition from BNPL providers like Kueski in Latin America.

Regulatory scrutiny in Colombia and Brazil may impact Addi's operations.

Economic instability in Latin America could affect consumer spending and repayments.

Differentiation

Addi offers interest-free installment payments at point of purchase in partner stores.

Addi integrates a marketplace into its app for seamless shopping and financing.

Addi utilizes AI-driven credit scoring for faster, accurate credit decisions.

Upsides

Addi secured a $100M credit line to expand BNPL services in Colombia.

Addi's marketplace launch enhances its integrated financial ecosystem.

Growing consumer preference for digital wallets aligns with Addi's digital solutions.

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