Partner Customer Success Manager
Vanta$122,000 - $143,000/year
Full Time
Mid-level (3 to 4 years), Senior (5 to 8 years)
Not SpecifiedCompensation
Mid-level (3 to 4 years), Senior (5 to 8 years)Experience Level
Full TimeJob Type
UnknownVisa
Data Platform, Risk Assessment, Compliance, Real Estate, PropTech, Income Verification, Tenant ScreeningIndustries
Requirements
Candidates should have at least 3 years of customer success experience, preferably in SaaS or financial services. They must possess proven ability to maintain valuable, outcome-based relationships, outstanding multi-task management skills, and strong communication abilities, including explaining technical subjects to non-technical users. The role also requires the ability to build credibility and trust by understanding customer requirements and a willingness to travel periodically.
Responsibilities
The Customer Success Manager will own customer success responsibilities, including onboarding, training, and relationship building to ensure strong adoption of Truework. They will execute quarterly business reviews, facilitate conversations with C-suite executives, and review customer usage patterns to provide guidance and identify risks or opportunities. The role involves partnering with Account Executives to strategize and execute expansion opportunities, and developing tools, processes, and best practices to maximize customer value.
Skills
Customer Success
Onboarding
Training
Relationship Building
Adoption
Sales
Product
Engineering
Customer Insights
PropTech
Checkr
Provides background check services for employers
About Checkr
Checkr provides background check services primarily for businesses, staffing agencies, and recruiters. Their platform allows clients to conduct thorough background screenings to verify potential employees' histories, which is especially important in high-risk industries. The service operates on a software-as-a-service (SaaS) model, where clients subscribe to access a user-friendly dashboard and various features that help manage the background check process efficiently. Checkr also offers educational resources to promote fair hiring practices. Unlike many competitors, Checkr's platform includes innovative solutions like Checkr Assess, which can significantly reduce talent acquisition costs. The company's goal is to help businesses hire trustworthy employees while ensuring compliance and promoting fair hiring practices.
San Francisco, CaliforniaHeadquarters
2014Year Founded
$535.1MTotal Funding
SERIES_ECompany Stage
Data & Analytics, ConsultingIndustries
1,001-5,000Employees
Benefits
A fast-paced and collaborative environment
Learning and development allowance
Competitive compensation and opportunity for advancement
100% medical, dental, and vision coverage
Up to 25K reimbursement for fertility, adoption, and parental planning services
Flexible PTO policy
Monthly wellness stipend, home office stipend
Risks
Recent layoffs suggest potential financial instability or restructuring challenges for Checkr.
Departure of key personnel may lead to internal restructuring and operational disruptions.
Acquisition of Inflection and workforce reduction could lead to integration challenges.
Differentiation
Checkr offers rapid background checks using advanced technology, surpassing traditional providers.
The company promotes fair hiring practices, aligning with modern corporate social responsibility goals.
Checkr's SaaS model provides a user-friendly platform with compliance resources and partner integrations.
Upsides
Increased demand for digital background checks boosts Checkr's remote verification capabilities.
The gig economy's growth enhances demand for Checkr's quick and reliable background checks.
AI integration in HR tech allows Checkr to improve accuracy and speed of checks.
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