Customer Delivery Manager
Finix- Full Time
- Junior (1 to 2 years)
Airwallex is the only unified payments and financial platform for global businesses. Powered by our unique combination of proprietary infrastructure and software, we empower over 150,000 businesses worldwide – including Brex, Rippling, Navan, Qantas, SHEIN and many more – with fully integrated solutions to manage everything from business accounts, payments, spend management and treasury, to embedded finance at a global scale. Proudly founded in Melbourne, we have a team of over 1,700 of the brightest and most innovative people in tech across more than 37 locations around the globe. Valued at US$5.6 billion and backed by world-leading investors including Sequoia, Lone Pine, Greenoaks, DST Global, Salesforce Ventures and Mastercard, Airwallex is leading the charge in building the global payments and financial platform of the future. If you’re ready to do the most ambitious work of your career, join us.
Product Sales is a new team of deep functional and technical specialists who both lead and advise on deals to drive business and adoption of our payments products for new Airwallex customers. You will use your sales and product expertise to help drive adoption of our software products into new Airwallex customers. You will collaborate with the core sales and account management, marketing, product, and partner teams to develop deep product and industry knowledge. You will be instrumental in leading in-depth product discussions with prospective customers, while helping to continually test, build and execute against our go-to-market strategy.
You’re a high-performing payments expert who thrives in environments where product complexity meets commercial opportunity. You can lead deep, technical conversations with multiple levels of client stakeholders—founders, CEOs, CFOs, CTOs—and translate complex customer needs into scalable, high-margin solutions. You're confident navigating fast-paced, high-growth organizations and adept at working cross-functionally across product, engineering, operations, and sales. You care about building trust, solving customer pain points, and scaling something meaningful.
In this role, you’ll be responsible for driving net-new adoption of Airwallex’s payments platform with SME & Growth customers, influencing both our product roadmap and route to market. You’ll have the autonomy and support to test messaging, architect deals, and directly shape how Airwallex continues to grow in the United States.
Cross-border payment solutions for businesses
Airwallex provides cross-border payment solutions for businesses of all sizes, including small to medium-sized enterprises and large corporations. The company offers a range of financial services such as multi-currency accounts, international money transfers, foreign exchange services, and payment gateway solutions. These services are designed to facilitate efficient and cost-effective international transactions. Airwallex uses advanced technology to ensure that these transactions are fast and secure. Unlike many competitors, Airwallex focuses on building financial infrastructure that supports the digital economy, allowing businesses to operate seamlessly across borders. The company's goal is to simplify global payments and make them accessible to businesses worldwide.