Grafana Labs

Enterprise Account Executive, Growth (Remote, Melbourne)

Australia

Not SpecifiedCompensation
Junior (1 to 2 years)Experience Level
Full TimeJob Type
UnknownVisa
Software/SaaS, Technology Sales, Open Source SoftwareIndustries

Position Overview

  • Location Type: Onsite (Melbourne)
  • Job Type: Enterprise Account Executive
  • Salary: OTE compensation range for this role is AUD 300,000 - AUD 380,000. Actual compensation may vary based on level, experience, and skillset as assessed in the interview process.

Grafana Labs is seeking an Enterprise Account Executive to drive new business growth across the ANZ region. This role involves identifying, nurturing, and closing opportunities with existing customers, managing forecasts, and tracking customer data. A consultative sales approach is emphasized, focusing on understanding customer needs before discussing products. The ideal candidate will be crucial in articulating product value, guiding customers through the trial phase, and ensuring a smooth handover to the Customer Success team. A technical background and experience selling technical products are highly desirable.

Responsibilities

  • Identify new opportunities to expand Grafana usage within a set of current customers.
  • Meet and exceed individual quarterly and annual sales goals.
  • Manage all aspects of the sales process, including prospecting, sales meetings, product demos, proofs of concept, proposals, negotiations, and account management.
  • Cultivate sales through outbound prospecting and inbound leads.
  • Understand and convey the value of both Grafana Cloud and Grafana Enterprise.
  • Become an expert in managing your sales pipeline in Salesforce.
  • Manage quote creation, order processing, and day-to-day customer requests.

Requirements

  • 5+ Years of Experience in Infrastructure Technology Sales.
  • Demonstrated history of consistent goal achievement in a highly competitive environment (top 10% performer).
  • Energetic, upbeat, entrepreneurial, tenacious team player.
  • Adaptable with demonstrable experience in high velocity technology companies.
  • Experience using Salesforce.
  • Familiarity with open source technology is a significant advantage.
  • Excellent communication skills across all channels (in person, online, in writing) and ability to form strong working relationships both in person and virtually.
  • Experience using Command of the Message and MEDD(P)ICC is ideal.
  • Located in Melbourne.

Compensation and Benefits

  • In Australia, the OTE compensation range for this role is AUD 300,000 - AUD 380,000.
  • Actual compensation may vary based on level, experience, and skillset as assessed in the interview process.
  • Benefits include equity, bonus (if applicable) and other benefits listed on the careers page.
  • Compensation ranges are country specific.

About Grafana Labs

  • Grafana Labs is the company behind Grafana, an open-source visualization tool with over 20 million users globally.
  • Grafana dashboards are used to monitor diverse applications, from beehives to climate change initiatives.
  • Grafana Labs supports over 3,000 companies with the Grafana LGTM Stack for observability strategies, available as Grafana Cloud (fully managed) or Grafana Enterprise Stack (self-managed).
  • The Grafana Enterprise Stack includes scalable metrics (Grafana Mimir), logs (Grafana Loki), and traces (Grafana Tempo).

Equal Opportunity Employer

  • Grafana Labs is committed to building a diverse and inclusive workplace.
  • The company values the hard work, dedication, and creativity of its employees.
  • Candidates are encouraged to apply even if their experience doesn't perfectly align with every qualification.
  • Hiring, training, compensation, and promotion decisions are made without regard to race, religion, color, national origin, gender, disability, age, veteran status, or other characteristics that make individuals unique.

Skills

Salesforce
Infrastructure Technology Sales
Open Source Technology
Customer Relationship Management
Sales Pipeline Management
Proposals and Negotiations
Communication Skills
MEDDPICC
Command of the Message

Grafana Labs

Observability and monitoring solutions provider

About Grafana Labs

Grafana Labs specializes in observability and monitoring solutions for cloud infrastructure and applications. Its main product, Grafana, is an open-source metrics dashboard that allows users to visualize and analyze data from various sources. This helps businesses monitor the performance and health of their systems in real-time. Grafana Labs serves a wide range of clients, including large enterprises and individual developers, particularly in sectors like technology, finance, healthcare, and retail. Unlike many competitors, Grafana Labs offers both open-source and commercial products, generating revenue through premium features, enterprise support, and managed cloud services. The company's goal is to provide essential tools for monitoring and visualizing data, ensuring that digital services are reliable and efficient.

New York City, New YorkHeadquarters
2014Year Founded
$783.2MTotal Funding
SERIES_DCompany Stage
Data & Analytics, Enterprise SoftwareIndustries
1,001-5,000Employees

Benefits

30 days of paid vacation each year on top of national holidays, parental leave, & sick leave
Health coverage
4% contribution match on our 401(k)
$1,500 learning and development stipend
Udemy subscription
Complimentary subscription to Headspace
Discounts on a wide variety of services, including entertainment, food, and fitness.
Remote Work Option
Global Employee Assistance Program

Risks

Increased competition from Datadog, Dynatrace, and New Relic pressures Grafana to innovate.
Recent critical security vulnerabilities could affect customer trust and adoption.
Rapid regional expansion may strain resources and impact service quality.

Differentiation

Grafana Labs offers a unique open-source observability platform with extensive customization.
The company provides both self-managed and fully managed observability solutions for diverse needs.
Grafana Labs integrates AI to enhance data analysis and monitoring capabilities.

Upsides

Grafana Labs raised $270M, boosting its valuation to over $6 billion in 2024.
The company surpassed $250M in annual recurring revenue with over 5,000 customers.
Expansion into Southeast Asia shows Grafana's commitment to localized cloud services.

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