Grafana Labs

Enterprise Account Executive, Growth (Remote, Melbourne)

Australia

Not SpecifiedCompensation
Junior (1 to 2 years)Experience Level
Full TimeJob Type
UnknownVisa
Software/SaaS, Technology Sales, Open Source SoftwareIndustries

Requirements

Candidates should possess 5+ years of experience in Infrastructure Technology Sales, a demonstrated history of consistent goal achievement in a highly competitive environment (top 10% performer), and an energetic, upbeat, entrepreneurial, tenacious team player. Adaptability and experience in high-velocity technology companies are required, along with familiarity with open source technology and experience using Salesforce. Excellent communication skills in all channels, including forming strong working relationships both in person and virtually, are also necessary, and experience with Command of the Message and MEDD(P)ICC is ideal.

Responsibilities

The Enterprise Account Executive will be responsible for prospecting and closing new business across the ANZ region, identifying, nurturing, and closing opportunities with existing customers, managing forecasts and tracking customer data. They will articulate the value of Grafana Cloud and Grafana Enterprise, work with customers during the trial phase, and hand off a strong relationship to the Customer Success team. Responsibilities include identifying new opportunities within existing customers, meeting and exceeding sales goals, managing the entire sales process (prospecting, meetings, demos, proposals, negotiations, and account management), cultivating sales through outbound prospecting and inbound leads, becoming an expert in Salesforce, managing quote creation, order processing, and customer requests.

Skills

Salesforce
Infrastructure Technology Sales
Open Source Technology
Customer Relationship Management
Sales Pipeline Management
Proposals and Negotiations
Communication Skills
MEDDPICC
Command of the Message

Grafana Labs

Observability and monitoring solutions provider

About Grafana Labs

Grafana Labs specializes in observability and monitoring solutions for cloud infrastructure and applications. Its main product, Grafana, is an open-source metrics dashboard that allows users to visualize and analyze data from various sources. This helps businesses monitor the performance and health of their systems in real-time. Grafana Labs serves a wide range of clients, including large enterprises and individual developers, particularly in sectors like technology, finance, healthcare, and retail. Unlike many competitors, Grafana Labs offers both open-source and commercial products, generating revenue through premium features, enterprise support, and managed cloud services. The company's goal is to provide essential tools for monitoring and visualizing data, ensuring that digital services are reliable and efficient.

Key Metrics

New York City, New YorkHeadquarters
2014Year Founded
$783.2MTotal Funding
SERIES_DCompany Stage
Data & Analytics, Enterprise SoftwareIndustries
1,001-5,000Employees

Benefits

30 days of paid vacation each year on top of national holidays, parental leave, & sick leave
Health coverage
4% contribution match on our 401(k)
$1,500 learning and development stipend
Udemy subscription
Complimentary subscription to Headspace
Discounts on a wide variety of services, including entertainment, food, and fitness.
Remote Work Option
Global Employee Assistance Program

Risks

Increased competition from Datadog, Dynatrace, and New Relic pressures Grafana to innovate.
Recent critical security vulnerabilities could affect customer trust and adoption.
Rapid regional expansion may strain resources and impact service quality.

Differentiation

Grafana Labs offers a unique open-source observability platform with extensive customization.
The company provides both self-managed and fully managed observability solutions for diverse needs.
Grafana Labs integrates AI to enhance data analysis and monitoring capabilities.

Upsides

Grafana Labs raised $270M, boosting its valuation to over $6 billion in 2024.
The company surpassed $250M in annual recurring revenue with over 5,000 customers.
Expansion into Southeast Asia shows Grafana's commitment to localized cloud services.

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