Enterprise Sales Account Manager

California, United States

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Not SpecifiedCompensation

Senior (5 to 8 years), Expert & Leadership (9+ years)Experience Level

Full TimeJob Type

UnknownVisa

Digital Media, SoftwareIndustries

Requirements

Candidates must have a minimum of 10 years of proven field account management or account executive experience, with a demonstrated track record of selling complex enterprise solutions. Strong analytical and computer skills, excellent communication and presentation abilities with a top-notch customer service approach, and proven experience in using quantitative and qualitative analysis to assess customer relationships are essential. The ability to remain calm in a fast-paced environment, demonstrate thoughtful leadership, and work successfully in a team, along with a creative problem-solving approach and experience selling technology, are also required.

Responsibilities

The Enterprise Sales Account Manager is responsible for sourcing and closing new customers, and for the end-to-end management of existing client relationships within a defined set of enterprise accounts. Key duties include maintaining and growing the client base, driving specific product revenue, building strong customer relationships by understanding their needs, performing outbound contact to sell additional solutions, and converting customer challenges into new opportunities. The role also involves maintaining an active pipeline to meet quota objectives, improving customer satisfaction, and collaborating with internal Adobe teams to provide customer feedback and drive revenue.

Skills

Account Management

Sales

Customer Relationship Management

Revenue Growth

Up-selling

Client Retention

Pipeline Management

Business Development

Adobe

Software solutions for content creation and marketing

About Adobe

Adobe provides a range of software solutions focused on digital experiences, catering to creative professionals, businesses, and educational institutions. Its main offerings include Adobe Creative Cloud, which contains tools for photography, graphic design, video editing, illustration, UI/UX design, 3D and augmented reality, and social media content creation. Adobe also offers marketing solutions through Adobe Experience Cloud and document management services via Adobe Document Cloud. The company operates on a subscription-based model, allowing users to access its software through monthly or annual plans, with special pricing available for students, teachers, and businesses. Adobe differentiates itself from competitors by providing a comprehensive suite of tools that cover various aspects of content creation and marketing, all integrated into one platform. The goal of Adobe is to empower users to create, manage, and optimize their digital content effectively.

San Jose, CaliforniaHeadquarters

1994Year Founded

$668.9MTotal Funding

IPOCompany Stage

Consumer Software, Enterprise Software, DesignIndustries

10,001+Employees