Twilio

Enterprise Account Executive

United Kingdom

Not SpecifiedCompensation
Senior (5 to 8 years), Expert & Leadership (9+ years)Experience Level
Full TimeJob Type
UnknownVisa
Communications Technology, SoftwareIndustries

Requirements

Candidates must possess at least 7 years of enterprise sales experience with a proven track record of closing complex solutions for enterprise and software companies. Strong experience in identifying, mapping, and prospecting enterprise accounts, along with a history of success in selling technical solutions like cloud communications platforms, APIs, or Conversational AI is required. Experience in account management, developing large enterprise clients, meeting sales targets, working with Fortune 500 companies, and closing high-value deals in a quota-driven environment is essential. Expertise in solution-based or consultative selling, strong negotiation and contract management skills, effective prospecting and lead generation abilities, and the capacity to build relationships with C-level executives are also necessary. Familiarity with MEDDPICC sales methodology and comfort in a dynamic environment are required. Ideally, candidates will have experience selling to both business and technical audiences and understanding of the CPaaS & Customer Engagement ecosystem, including cloud communications, contact center agent productivity, Conversational AI, and APIs.

Responsibilities

The Enterprise New Business Account Executive will be responsible for acquiring new customers and driving Annual Contract Value (ACV) for a designated set of accounts, ensuring high levels of customer satisfaction. This role involves creating pricing proposals, negotiating terms, and managing the contract process. The executive will also be responsible for sourcing new, high-value customers and managing the sales process from initial leads to deal closure, including qualifying prospects and handling deals to completion.

Skills

Sales
Account Management
Customer Acquisition
Negotiation
Contract Management
Communication
Interpersonal Skills
Problem-Solving
Project Management

Twilio

Cloud communications platform for developers

About Twilio

Twilio provides a cloud communications platform that enables developers to add various communication features like voice, messaging, video, and email to their applications. By using Twilio's APIs, developers can easily integrate these functionalities into their software, allowing for seamless communication with users. What sets Twilio apart from its competitors is its flexible pay-as-you-go pricing model, which charges clients based on their actual usage, making it suitable for businesses of all sizes, from startups to large enterprises. The company's goal is to empower businesses across different industries, such as healthcare, finance, retail, and education, to enhance their communication strategies and improve customer engagement.

San Francisco, CaliforniaHeadquarters
2008Year Founded
$243.9MTotal Funding
IPOCompany Stage
Consulting, Enterprise SoftwareIndustries
5,001-10,000Employees

Benefits

Vacation: Twilio offers generous annual time off in all countries for you to enjoy.
Healthcare: We are dedicated to helping our employees live longer and healthier lives through comprehensive health programs.
Retirement: Twilio cares about your retirement! We offer programs to help our employees plan for their retirement needs.
Family leave: At Twilio we recognize the importance of family. We offer generous maternity, paternity, and adoption leaves, as well as family medical care leave.
Earn your stripes: Build and present a Twilio app to earn your Twilio track jacket and receive $30 per month for e‑books for continued learning and education.
Catered meals: We provide a variety of snacks, drinks, and catered meals in each of our locations.

Risks

End-of-life for Programmable Video tool may lead to customer dissatisfaction.
Layoffs of 295 workers could decrease morale and affect service quality.
Engagement with Qatalyst Partners suggests potential internal conflicts and strategic shifts.

Differentiation

Twilio integrates voice, video, messaging, and email into applications, enhancing communication capabilities.
The pay-as-you-go pricing model offers flexibility and scalability for businesses of all sizes.
Twilio's APIs enable developers to build and scale communication solutions efficiently.

Upsides

Acquisition of SendGrid enhances Twilio's email API offerings, boosting market share.
Collaboration with Jack Henry strengthens Twilio's presence in the financial services sector.
Partnership with CareNote expands Twilio's reach into specialized markets like pastoral care.

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