[Remote] Sr. Engagement Manager, AI Solutions Delivery at Workday

California, United States

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Not SpecifiedCompensation

Senior (5 to 8 years)Experience Level

Full TimeJob Type

UnknownVisa

Technology, Enterprise SoftwareIndustries

Requirements

Expert in leading Workday’s AI solution deployments across expanding portfolio (e.g., HiredScore, Evisort, other AI-enabled capabilities)
Ability to apply and continuously evolve the Workday AI Delivery Framework
Experience leading complex multiple concurrent AI deployments requiring orchestration across Delivery and Consulting, Product, and Data Science teams, including collaboration with Technical Implementation Managers
Skilled in maturing AI delivery processes, resolving complex delivery challenges, and driving delivery excellence
Accountable for implementation outcomes, project quality, and profitability
Capable of developing key delivery artifacts and maintaining alignment with Workday’s AI deployment standards
Ability to partner with customer project managers and executive sponsors to ensure clarity, alignment, and business value realization
Experience providing guidance and direction to internal pod teams and Workday Deployment Partners for consistency and quality

Responsibilities

Lead one or more AI solution deployments concurrently, including Workday AI products and acquired solutions (e.g., HiredScore, Evisort)
Own end-to-end delivery execution, ensuring on-time, on-budget, and high-quality implementations aligned to the AI Delivery Framework
Partner with Consulting, Product, and Customer AI teams to triage and resolve issues related to model performance, data quality, and AI governance
Present at Executive Steering Committees, providing transparency on AI risks, model outcomes

Skills

Key technologies and capabilities for this role

AISaaSProject ManagementCustomer EngagementProfessional ServicesHCMFinancial ManagementStakeholder Management

Questions & Answers

Common questions about this position

What is the employment type for this role?

This is a full-time position.

Is this role remote or does it require office work?

This information is not specified in the job description.

What skills and experience are required for the Sr. Engagement Manager role?

The role requires expertise in leading Workday’s AI solution deployments, applying the Workday AI Delivery Framework, leading complex concurrent AI deployments, and collaborating across Delivery, Consulting, Product, and Data Science teams.

What is the company culture like at Workday?

Workday's culture is rooted in integrity, empathy, and shared enthusiasm, with a focus on customer service, innovation, excellence, and collaboration across teams.

What makes a strong candidate for this position?

Strong candidates are experienced leaders expert in AI solution deployments, capable of leading complex projects, resolving delivery challenges, and driving excellence while collaborating across teams.

Workday

Cloud applications for finance and HR management

About Workday

Workday provides enterprise cloud applications that focus on finance and human resources for medium to large-sized businesses across various industries. Its main products include Workday Human Capital Management, Workday Financial Management, Workday Adaptive Planning, and Workday Student, which help organizations manage their workforce and streamline financial operations. The software operates on a subscription model, allowing clients to pay a recurring fee based on the number of users and specific modules needed. This model supports continuous updates and improvements to the software. Workday stands out from competitors due to its strong emphasis on customer satisfaction and employee engagement, offering tools like Workday Peakon Employee Voice to enhance workforce experience. The company's goal is to provide essential tools that improve operational efficiency and support businesses in managing their human resources and financial operations effectively.

Pleasanton, CaliforniaHeadquarters

2005Year Founded

$209.4MTotal Funding

IPOCompany Stage

Consulting, Enterprise SoftwareIndustries

10,001+Employees

Benefits

Flexible Work Hours

Hybrid Work Options

Performance Bonus

Stock Options

Professional Development Budget

Conference Attendance Budget

Risks

Emerging HR tech startups like Buk could challenge Workday's market share.

Dependency on third-party platforms like Udemy may complicate service delivery.

Strategic shifts under new leadership could disrupt existing customer relationships.

Differentiation

Workday is a leader in cloud-based HCM and ERP solutions for large enterprises.

The company offers a subscription model ensuring steady revenue and continuous software updates.

Workday's focus on employee engagement tools like Peakon sets it apart in the market.

Upsides

Increased demand for cloud HCM solutions boosts Workday's market potential.

AI-driven analytics enhance Workday's financial management offerings with predictive insights.

Workday's partner ecosystem expansion, like with MetLife, opens new customer opportunities.

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