Enterprise Account Executive - ASEAN/North Asia

About Us

Ada is an AI customer service company with the mission to make customer service extraordinary for everyone. We strive to set a new standard for quality customer service at scale, enabling enterprise companies to deliver experiences that people love – instant, proactive, personalized, and effortless.

Ada is an AI transformation platform and partner, combining strategic expertise with powerful AI agent management technology to accelerate businesses’ AI maturity and keep them ahead of the curve. With Ada, 83% of customer conversations are resolved through automation, freeing up teams, providing companies with more resources for growth, and allowing customers more time for what matters most.

Established in 2016, Ada is a Canadian company that has powered over 5.5 billion interactions for leading brands such as Square, YETI, Canva, and Monday.com, saving millions of hours of human effort. Backed by over $250M in funding from tier-one investors including Accel, Bessemer, FirstMark, Spark, and Version One Ventures, Ada is a pioneer in the management and application of AI in customer service.

At Ada, we believe growth is a reflection of individual ownership and personal growth. Our values are rooted in driving progress and continuous improvement. If you are ambitious and eager to grow, Ada could be the place for you.

Learn more at www.ada.cx.

About You

Are you a dynamic sales professional with a passion for building client relationships and driving revenue growth? We are seeking a talented Enterprise Account Executive to not only expand our strong client base but also to hunt for new opportunities across our broad addressable market. If you are driven, results-oriented, and thrive in a fast-paced environment, we want to hear from you!

You have:

• 5+ years of Account Executive experience selling B2B SaaS solutions into Enterprise accounts across ASEAN/North Asia, with a bonus for ANZ experience.
• Demonstrated experience prospecting and building pipeline in a competitive market.
• Consistently managed a $650K+ ARR new business territory and have a track record of exceeding quota.
• A strong ability to thrive in a fast-paced environment and a desire to be a team player.
• Strong sales acumen, executive presence, effective time management, and organization skills.
• Willingness to travel for client visits.
• English speaking proficiency, preferably with a secondary Asian Language (Chinese/Korean/Japanese/Bahasa Melayu/Bahasa Indonesian).

Outcomes

• Own the entire sales motion for Enterprise accounts.
• Manage and close expansion opportunities within your existing customer base.
• Build and maintain a strong sales pipeline through proactive prospecting in collaboration with Sales Development Representatives.
• Develop a territory plan that supports the successful execution and achievement of sales targets.
• Accurately forecast quarterly results to Sales Leadership.
• Collaborate closely with Customer Solutions Consultants to deliver impactful product demos to key stakeholders.
• Become an expert on Ada and effectively communicate our value proposition to all levels, including C-Suite executives.

Actual pay will be determined based on several factors such as past experience and qualifications, geographic location, and other job-related factors permitted by law.

Benefits & Perks

At Ada, you’ll not only build extraordinary products but also thrive in an environment designed for your success. We prioritize your well-being, growth, and work-life balance.

Benefits:

• Unlimited Vacation: Recharge when you need to.
• Comprehensive Benefits: Extended health coverage, dental, vision, travel, and life insurance.
• Wellness Account: Empowering you to invest in your overall well-being and lifestyle.
• Employee & Family Assistance Plan: Resources to support you and your loved ones.

Perks:

• Flexible Work Schedule: Balance your work and personal life.
• Remote-First: Our primary work environment is remote.