Strategic Account Executive
Paddle- Full Time
- Mid-level (3 to 4 years), Senior (5 to 8 years)
Candidates should possess experience selling SaaS products to Enterprise accounts, demonstrating a consultative sales approach and a proven knack for driving sales growth, and the ability to captivate a tech-savvy audience. They should also have the ability to go wide within accounts to align our operations cloud story to different stakeholders and manage complex, multi-product sales cycles for Fortune 500 accounts.
The Strategic Account Executive will focus on highlighting the unique PagerDuty value and benefit our products and services can provide to a customer, possessing a deep understanding of the problems and focus areas of their stakeholders and effectively communicating the technical wins and strategic business outcomes. They will develop strategic plans that anticipate and address customer needs and preferences based on competitor knowledge and industry trends, identify long-term strategies to grow accounts by aligning with their Big Problems and objectives, establish and maintain genuine connections with customers, negotiate positive business outcomes with existing customers, and conduct consistent and effective conversations.
Incident management and response platform
PagerDuty specializes in incident management and response, providing a platform that helps organizations quickly address IT issues to minimize operational disruptions. The platform integrates with various monitoring tools to detect incidents in real-time, alerting the right personnel for swift action. This process aids in reducing downtime and maintaining service quality across sectors like technology, finance, healthcare, and retail. PagerDuty operates on a subscription-based model, offering different pricing tiers based on user count and feature levels, which ensures a steady revenue stream. The company also provides premium support and professional services, enhancing its offerings. Overall, PagerDuty aims to help organizations efficiently manage and resolve IT incidents, ensuring the reliability of their digital services.