Strategic Account Executive

Position Overview

• Location Type: Remote
• Employment Type: Full-time
• Salary: Not specified

PagerDuty, Inc. (NYSE:PD) is a global leader in digital operations management. Half of the Fortune 500 and nearly 70% of the Fortune 100 trust PagerDuty as essential infrastructure.

Join us. At PagerDuty, you'll tackle complex problems, collaborate with kind and ambitious people, and help build a more equitable world—all in a flexible, award-winning workplace. PagerDuty is seeking a Strategic Growth Account Executive with experience selling SaaS products to Enterprise accounts. In this role, you will report to a Regional Sales Director. We are seeking a dynamic sales professional who not only embraces technology but also knows how to excel while doing it! We're on the lookout for someone with a consultative sales approach, a proven knack for driving sales growth, and the ability to captivate a tech-savvy audience.

In this role, you will exhibit all the characteristics associated with a high performance sales culture, specifically leading and managing a pipeline of new business expansion opportunities within our existing accounts to deliver results against sales targets. Your territory will consist of strategic Global 2000 accounts and focused on approximately 6 accounts. You will need to have the ability to go wide within accounts to align our operations cloud story to different stakeholders (multi-product catalog).

As a customer-centric organization, PagerDuty places immense value on delivering exceptional sales experiences. Your mission will be to go above and beyond, ensuring our customers receive nothing short of the finest sales journey imaginable.

This isn't just a job—it's an opportunity to showcase your sales prowess, leverage your tech-savviness, and inject your vibrant personality into every interaction. Join PagerDuty and be a part of a thrilling sales adventure where you'll thrive, have fun, and make a significant impact!

Requirements

• Experience selling SaaS products to Enterprise accounts
• Consultative sales approach
• Proven knack for driving sales growth
• Ability to captivate a tech-savvy audience
• Understanding of digital operations management

Responsibilities

• Value Selling: Focus on highlighting the unique PD value and benefit our products and services can provide to a customer. It goes beyond just features and price, emphasizing the impact and solutions that address the customer’s specific needs or challenges.
• Stakeholder Understanding: Possess a deep understanding the problems and focus areas of your stakeholders and effectively communicating the technical wins and strategic business outcomes we can align to and drive with a PagerDuty partnership.
• Strategic Planning: Develops strategic plans that anticipate and address customer needs and preferences based on competitor knowledge and industry trends.
• Account Growth: Identifies long-term strategies to grow accounts by aligning with our customers Big Problems and objectives.
• Sales Effectiveness: Establishing, overseeing and maintaining genuine connections with customers.
• Negotiation: Negotiate positive business outcomes with existing customers for PagerDuty.
• Sales Cycle Management: Managing and closing complex, multi-product sales cycles for Fortune 500 accounts.
• Communication: Conducts consistent and effective conversations.