Engagement Manager

Mexico

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Not SpecifiedCompensation

Mid-level (3 to 4 years), Senior (5 to 8 years)Experience Level

Full TimeJob Type

UnknownVisa

Cybersecurity, Identity Management, SoftwareIndustries

Requirements

Candidates should be self-directed, highly motivated, and experienced professionals with strong leadership, communication, organizational, and problem-solving skills. They must be exceptional multitaskers, capable of managing moving deadlines, gauging risks, and creatively resolving issues. Experience in identifying growth areas, evaluating best practices, and presenting solutions is also required.

Responsibilities

The Engagement Manager will manage tactical project management duties and success efforts for SailPoint solution delivery, supporting customer journeys. Responsibilities include ensuring timely and accurate service provision and billing, interacting with customer success leadership, serving as a client point of contact for issues, managing project financials for profitability, strategically staffing projects, performing end-to-end project management, creating project documentation, providing strategic updates to senior management and account teams, collaborating with Customer Success Managers, identifying expansion opportunities, and assisting direct reports with career development through feedback and coaching.

Skills

Project Management

Client Relationship Management

Leadership

Communication

Organization

Problem-Solving

Multitasking

Risk Assessment

SaaS

Software Delivery

SailPoint

Provides identity security solutions for enterprises

About SailPoint

SailPoint provides identity security solutions that help organizations manage and protect digital identities. Its main products, including IdentityIQ, IdentityNow, and File Access Manager, assist businesses in ensuring compliance with regulations, reducing risks, and controlling access to sensitive information. These products work by giving organizations visibility into who has access to what data, allowing them to manage permissions effectively. SailPoint stands out from competitors by utilizing advanced technologies like artificial intelligence and machine learning to enhance its identity governance capabilities. The company's goal is to be a trusted partner for enterprises in navigating the complexities of identity security, ensuring that they can securely manage access to their critical information.

Austin, TexasHeadquarters

2004Year Founded

$20.7MTotal Funding

IPOCompany Stage

Cybersecurity, AI & Machine LearningIndustries

1,001-5,000Employees

Risks

Emerging identity management startups increase competition, potentially eroding market share.

Rapid technological changes may outpace SailPoint's innovation, risking solution obsolescence.

Integration challenges with acquisitions like SecZetta may disrupt services or misalign strategies.

Differentiation

SailPoint specializes in managing and securing digital identities for enterprises.

The company leverages AI and machine learning to enhance identity security solutions.

SailPoint's IdentityIQ provides visibility and control over user access.

Upsides

Growing demand for remote work security boosts SailPoint's remote access management features.

Rising adoption of AI-driven identity analytics aligns with SailPoint's AI capabilities.

Increased regulatory requirements drive demand for SailPoint's identity governance solutions.

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