Senior Technical Program Manager
Human InterestSalary not specified
- Full Time
- Senior (5 to 8 years)
Not SpecifiedCompensation
Junior (1 to 2 years)Experience Level
Full TimeJob Type
UnknownVisa
Government Technology, ConsultingIndustries
Requirements
Candidates should possess 5 years of experience as a Project Manager, Delivery Manager, Scrum Master, or Product Manager in a complex software development environment with multiple stakeholders. Experience with ticketing systems, specifically Jira and Confluence, is desirable, along with the ability to diligently track and document issues. Demonstrated experience leading projects with significant complexity, including managing milestones, dependencies, and integrations with risk, uncertainty, or scale is required. Experience working with product, design, and engineering teams as a cohesive unit and maintaining open lines of communication is also necessary. Familiarity with agile frameworks like scrum, kanban, or SAFe and agile development practices such as continuous integration and continuous delivery is required.
Responsibilities
The Project Manager will manage the support of a mid-large scale product, working closely with engineers, designers, and government partners to triage issues and distill them into clear, actionable tickets for the team. They will be available to tackle priority one issues as they arise, proactively build relationships with stakeholders and other contractors, understand the team’s objectives and capabilities, coordinate multiple contractor teams, accurately report risks and successes, manage the team’s velocity, and continually improve processes for organizing work. Additionally, the Project Manager will demonstrate a passion for learning, embrace change, ask insightful questions, and communicate transparently to build consensus internally and externally.
Skills
Project Management
Stakeholder Communication
Issue Triage
Agile/Scrum
Human-Centered Design
Cloud Infrastructure
Problem-Solving
Team Collaboration
Nava
Develops software for government service improvement
About Nava
Nava Public Benefit Corporation focuses on improving the delivery of government services through user-friendly software solutions. The company partners with federal, state, and local government agencies to enhance the digital experience for citizens, making services more accessible and effective. Nava's approach involves service design and software development, often resulting in long-term contracts where they provide ongoing support and improvements. They gained initial recognition for their work on HealthCare.gov and have since expanded to other public programs. A key aspect of Nava's operations is its commitment to diversity, equity, and inclusion, ensuring that their workforce reflects the communities they serve. The goal of Nava is to build trust between the government and citizens by transforming how services are delivered, especially during critical times.
Washington, District of ColumbiaHeadquarters
2015Year Founded
$2.1MTotal Funding
DEBT_PPCompany Stage
Government & Public Sector, Social ImpactIndustries
201-500Employees