[Remote] Customer Success Program Manager at Restaurant365

Remote

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Not SpecifiedCompensation

Senior (5 to 8 years), Expert & Leadership (9+ years)Experience Level

Full TimeJob Type

UnknownVisa

SaaS, Restaurant TechnologyIndustries

Skills

Key technologies and capabilities for this role

Program ManagementStrategic InitiativesCustomer SuccessSaaSCloud-based platformsCross-functional CollaborationProject PlanningStakeholder CommunicationChange ManagementProcess ImprovementWorkflow DocumentationReporting Frameworks

Questions & Answers

Common questions about this position

What experience is required for the Customer Success Operations Program Manager role?

Candidates need a Bachelor's degree in business, operations, or a related field, 5+ years of business experience (ideally in SaaS and GTM roles), and 3+ years of program or project management experience delivering cross-functional initiatives. Exceptional communication, organizational, analytical, and problem-solving skills are also required.

What is the salary or compensation for this position?

This information is not specified in the job description.

Is this a remote position, or is there a required location?

This information is not specified in the job description.

What is Restaurant365's company culture like?

Restaurant365’s culture is focused on empowering team members to produce top-notch results while elevating their skills, with a constant evolution to ensure being 'Best in Class' for both the company and employees.

What makes a strong candidate for this role?

A strong candidate has 3+ years of program or project management experience with a proven track record of delivering cross-functional, complex initiatives involving multiple stakeholders, plus exceptional communication skills for presenting to executives.

Restaurant365

Comprehensive restaurant management software platform

About Restaurant365

Restaurant365 offers a software platform that helps manage various aspects of restaurant operations, including accounting, inventory, labor tracking, and scheduling. The subscription-based service connects to point of sale (POS) systems to gather sales and labor data, which aids in creating accurate financial records and optimizing performance. It provides real-time tracking tools for performance insights and simplifies administrative tasks, allowing managers to focus on guest experiences. With a strong partner ecosystem of over 400 vendors, Restaurant365 supports restaurants in improving their operations and efficiency.

Irvine, CaliforniaHeadquarters

2011Year Founded

$425.6MTotal Funding

GROWTH_EQUITY_VCCompany Stage

Data & Analytics, Enterprise SoftwareIndustries

1,001-5,000Employees