Director of Sales Operations at ibotta

Denver, Colorado, United States

ibotta Logo
Not SpecifiedCompensation
Mid-level (3 to 4 years), Senior (5 to 8 years)Experience Level
Full TimeJob Type
UnknownVisa
Retail, BiotechnologyIndustries

Requirements

Candidates must possess 10+ years of experience in Sales Operations, Business Operations, Sales and Pricing Strategy, or a related field. A Bachelor's or MBA degree or equivalent accounting qualification is required. Experience defining go-to-market strategy for Enterprise Sales organizations, driving execution through detailed operational planning, and leading through ambiguity is essential. Proficiency in setting and managing compensation planning and performance reporting processes, as well as leading pipeline management and forecast reporting, is necessary. Advanced Excel skills, familiarity with Looker Studio/Power BI/Tableau, and Salesforce are required. Basic knowledge of Outreach and Performio is a plus. Candidates must live in the United States and be willing to work a hybrid schedule in Denver, Colorado.

Responsibilities

The Director of Sales Operations will lead the Sales Operations function for the Enterprise Sales segment, aligning priorities for Sales Process, Planning, and Execution in partnership with Sales leaders. They will lead sales analytics and sales compensation, enabling accurate business planning, territory management, pipeline forecasting, and methodology adoption. The role involves advising on CRM (SFDC) implementation from a business perspective, reporting on pipeline requirements, and establishing procedures for order processes, tracking, opportunity identification, quotations, expenses, invoicing, and billing. This position will support sales teams with consultative support for client proposals, including RFP responses, negotiation strategies, and financial models. They will advise and support Sales, Finance, and the Pricing Committee on Pricing and Deal Management, and drive business process adoption within the SFDC CRM management system. The Director will work with Product and Marketing to ensure go-to-market strategy, product development, and sales are aligned with business revenue goals. They will develop, propose, and administer global sales targets and strategies, policies, and business goals, collaborating with HR & Legal. Additionally, they will lead cross-functional groups to implement effective sales training programs.

Skills

Sales Operations
Sales Analytics
Sales Compensation
CRM (SFDC)
Business Planning
Territory Management
Pipeline Forecasting
KPI Reporting
Process Improvement

ibotta

Shopping rewards app for cash-back offers

About ibotta

Ibotta operates a shopping rewards app that connects brands with millennial consumers by offering cash-back rewards for purchases. Users earn cash back by shopping at partner retailers, which encourages them to shop more often and spend more. Brands and retailers collaborate with Ibotta to promote their products through targeted advertising within the app, especially during major shopping events like Black Friday. Ibotta generates revenue by charging these brands for featured placements and marketing campaigns designed to increase sales velocity and conversion rates. The company aims to enhance brand awareness and drive incremental sales for its clients, making it a significant player in the retail and consumer goods market.

Denver, ColoradoHeadquarters
2012Year Founded
$58.4MTotal Funding
IPOCompany Stage
Consumer Software, Consumer GoodsIndustries
501-1,000Employees

Benefits

Parental leave
Onsite gym
Dinner perk
Healthcare coverage
Culture club
401(k) match
Team wide bonus
Flexible time off
Equity
Lifestyle spending account

Risks

Increased competition from platforms like Rakuten and Honey could dilute market share.
Reliance on major retailers means disruptions could significantly impact revenue.
Rapid expansion in Denver may lead to increased operational costs and financial strain.

Differentiation

Ibotta offers cash-back rewards, incentivizing frequent shopping and larger purchases.
The Ibotta Performance Network delivers coordinated promotions across multiple platforms.
Ibotta connects brands with millions of millennial consumers, enhancing brand awareness and sales.

Upsides

Ibotta's user base grew by 158%, indicating strong consumer engagement.
Partnerships with major retailers like Walmart and Instacart boost Ibotta's market reach.
Winning the MarTech Breakthrough Award highlights Ibotta's innovation in performance marketing.

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