[Remote] Director, Sales Operations at RPS North America

Remote

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Not SpecifiedCompensation

Mid-level (3 to 4 years)Experience Level

Full TimeJob Type

UnknownVisa

Business Services, SalesIndustries

Requirements

Bachelor’s degree in business administration, Sales, or a related field
7-9 years of experience in sales operations and leadership
Proven track record of successfully optimizing sales processes and driving revenue growth
Strong analytical skills with the ability to interpret complex data sets and translate them into actionable insights
Proficiency in using CRM software (e.g., Salesforce) and sales analytics tools
Excellent communication and interpersonal skills, with the ability to collaborate across departments and influence stakeholders
Strategic mindset with the ability to think critically and make data-driven decisions
Previous experience in managing and developing a team
Exceptional organizational skills and attention to detail

Responsibilities

Collaborate with senior leadership to develop and refine the GTM strategy
Oversee Sales Enablement team and drive alignment with Offerings and Learning Development for overall business objectives
Evaluate and enhance the end-to-end Client sales process
Identify bottlenecks, inefficiencies, and areas for improvement, and implement solutions to drive operational excellence
Own the end-to-end sales process framework, stage definitions, and pipeline hygiene rules
Ensure accurate stage movement, close dates, and probability alignment across Account Executives
Execute weekly pipeline audits to identify risks, gaps, and data issues
Partner with Sales Leadership to enforce operational discipline
Manage sales process documentation, updates, and field communication
Utilize data analytics to provide actionable insights into sales performance, trends, and forecasts
Support Account Executive onboarding with system access, CRM setup, and workflow support
Develop and maintain comprehensive sales reports and dashboards
Oversee the selection, implementation, and maintenance of sales tools and technologies
Coordinate the deal desk process
Collaborate with departments to ensure seamless coordination, information sharing, and alignment of strategies
Work with Sales Leaders to develop enablement programs
Foster a culture of continuous learning and improvement
Collaborate with CRO and Finance Leaders on sales compensation plans
Implement SPIFF tracking and communication
Contribute to the annual sales forecasting and budgeting process
Monitor and manage expenses related to sales operations
Prepare and run weekly and monthly forecast calls and reports
Establish and monitor key performance indicators (KPIs) to measure the effectiveness of GTM Team performance
Lead, mentor, and manage a team of sales enablement and operations professionals

Skills

Key technologies and capabilities for this role

Sales OperationsSales EnablementData AnalyticsPipeline ManagementProcess OptimizationCRMSalesforcePower BIWorkflow Support

RPS North America

Global consulting firm for diverse sectors

About RPS North America

RPS North America provides consulting and advisory services across various sectors, including property, energy, transport, defense, government services, and water resources. The company helps clients, which range from large corporations to non-profits, navigate complex challenges and achieve regulatory compliance through a wide array of services. These services include management consulting, environmental consulting, project management, and digital solutions, among others. RPS North America stands out from its competitors by leveraging its deep expertise and global presence to deliver tailored solutions that meet specific client needs. The company's goal is to drive sustainable growth and address critical issues such as infrastructure development and risk management, ensuring a consistent demand for its high-value services.

Delft, NetherlandsHeadquarters

1970Year Founded

$31.5KTotal Funding

ACQUISITIONCompany Stage

Consulting, Energy, Enterprise SoftwareIndustries

5,001-10,000Employees

Risks

Increased competition from AECOM with new regional director.

Acquisition by Tetra Tech may impact client relationships.

Internal competition from NEO Material Development Kit could cause brand confusion.

Differentiation

RPS Group offers a wide range of consulting and advisory services.

The company has a strong focus on sustainability and environmental consulting.

RPS leverages its global presence and multidisciplinary teams for tailored solutions.

Upsides

Increased demand for environmental consulting due to global sustainability focus.

Growing interest in digital transformation aligns with RPS's expertise.

Expansion of green finance offers new project opportunities for RPS.

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