Director, Account Management at S&P Global

Tokyo, Japan

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Not SpecifiedCompensation

Senior (5 to 8 years), Expert & Leadership (9+ years)Experience Level

Full TimeJob Type

UnknownVisa

Financial Services, BankingIndustries

Requirements

Experience gained from a data, financial software or banking background (ideal)
Experience maintaining and following up with existing relationships within financial institutional clients
Strong inter-personal and influencing skills
Strong organizational skills with the ability to manage multiple issues in parallel, whilst maintaining excellent attention to detail
Ability to meet internal/external deadlines
Ability to listen, learn quickly and demonstrate initiative
Ability to present and negotiate with senior level management and manage complex relationships with a main objective of helping in increasing revenue streams year-on-year and building pipeline
Able to stay abreast of industry developments
Capable of taking on greater / broader responsibilities in the future
Able to organise self and others, including effective prioritisation
Clearly communicates expectations and accountabilities
Credible and confident in a high pressure environment and able to drive and manage/support senior level meetings
Able to identify and analyze problems, evaluating options, deploying sound decision making skills
Proven experience of knowing what it takes to provide a consistently first class customer service internally and / or externally
Demonstrates a can-do attitude
Displays a resilient and adaptable style, remaining calm in demanding circumstances, adjusting comfortably to changing conditions / priorities
Needs to build internal relationships as well as external ones
Able to positively engage with, and contribute to, the wider global team
Comfortable taking ownership for work whilst working effectively within a team
Works collaboratively with others to achieve group goals and objectives
Team player and willing to progress in a rapidly changing environment
Ambition to grow in line with business and get promoted at an appropriate time in the future

Responsibilities

Supporting and maintaining long-term, sustainable, senior client relationships with key Financial Institution clients in Japan
Supporting to help drive revenue opportunities and pipeline creation for both Financial Markets and Corporate products into all of Market Intelligence's financial customers
Working together and supporting the account managers with a broad range of experience within a sales environment
Working closely with all product and sales heads regionally & globally and other sales and account managers
Development of Account Management strategy
Support generation of pipeline from new and existing clients customers, including forming alliances/partnerships where relevant
Follow up on relationships, ensuring communication is maintained with all accounts at the management & executive level to enhance opportunities to generate new business across Market Intelligence product lines defined in the sales plan
Listen and identify the customer needs and highlight any cross-selling opportunities to relevant sales specialist team. For multi-product opportunities, coordinate the relevant sales people to deliver the client solution
Take ownership of customer issues within region in partnership with sales specialist / product / account management team
Maintain knowledge of all Market Intelligence products and services
Actively participate and drive activities such as sales conferences and special events, sales collateral production, client entertainment, association memberships to maximize sales revenue and retention

Skills

Key technologies and capabilities for this role

Account ManagementSales StrategyClient Relationship ManagementPipeline GenerationCross-SellingRevenue GrowthFinancial MarketsMarket IntelligenceBanking

Questions & Answers

Common questions about this position

What is the employment type for this role?

This is a full-time position.

What salary or compensation information is provided?

This information is not specified in the job description.

What key skills are required for the Director, Account Management role?

Required skills include experience maintaining relationships with financial institution clients, strong interpersonal and influencing skills, strong organizational skills, and the ability to present and negotiate with senior management.

How does this role fit into the team structure?

This role is integral to the broader team structure and works closely with all product and sales heads regionally and globally, as well as other sales and account managers.

What makes a strong candidate for this position?

A strong candidate has experience from a data, financial software or banking background, credible confidence in high-pressure environments, and the ability to manage complex relationships to increase revenue year-on-year.

S&P Global

Provides financial information and analytics services

About S&P Global

S&P Global provides financial information and analytics to a wide range of clients, including investors, corporations, and governments. The company offers services such as credit ratings, market intelligence, and indices, which help clients understand and navigate the global financial market. S&P Global's products work by utilizing advanced data analytics and research to deliver insights that assist clients in making informed decisions and managing risks. Unlike many competitors, S&P Global has a diverse range of divisions, including S&P Global Ratings and S&P Dow Jones Indices, which allows it to cater to various financial needs. The company's goal is to support clients in driving growth while also committing to corporate responsibility and positive societal impact.

New York City, New YorkHeadquarters

1917Year Founded

IPOCompany Stage

Data & Analytics, Financial ServicesIndustries

10,001+Employees

Benefits

Health Insurance

Unlimited Paid Time Off

Professional Development Budget

401(k) Company Match

Family Planning Benefits

Employee Discounts

Risks

Integration challenges with new acquisitions like ProntoNLP may cause operational issues.

Increased competition from AI-driven platforms like Brooklyn Investment Group.

Dependence on volatile credit ratings market could impact revenue stability.

Differentiation

S&P Global integrates advanced AI tools for superior financial analytics capabilities.

The company offers comprehensive ESG solutions, meeting growing sustainability demands.

S&P Global's diverse divisions provide a wide range of financial services globally.

Upsides

Acquisition of ProntoNLP boosts data analytics and sentiment scoring capabilities.

Rising demand for ESG data enhances S&P Global's market position.

Expansion into India strengthens S&P Global's research and insights offerings.

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