Enterprise Global Account Director
DoceboFull Time
Expert & Leadership (9+ years)
Candidates must have over 10 years of experience in Account Management, with at least 5 years focused on Global Enterprise accounts. Proven success in growing strategic accounts and building multi-stakeholder relationships is essential, along with familiarity in fintech, banking, or payments. Strong communication, negotiation, cross-selling, and upselling skills are required, as is the ability to influence in a matrixed environment and lead business reviews using data-driven strategies. A positive, adaptable, and self-starting attitude is also necessary. Experience with card issuing, processing, BNPL, or expense management is a plus.
The Key Account Manager will manage a global strategic account, partnering with a cross-functional team to provide exceptional client service and identify revenue-generating opportunities. Responsibilities include understanding customer business needs, developing and executing strategic account plans, leading business reviews, and leveraging data to drive growth. The role involves challenging customers with insights, connecting people and ideas to foster innovation, and achieving ambitious growth targets.
Card issuing and payment processing solutions
Marqeta provides modern card issuing and payment processing solutions in the fintech sector. Its platform allows businesses to create, issue, and manage payment cards tailored to their specific needs, such as expense management and consumer payments. The service operates through an open API, enabling clients to integrate Marqeta's capabilities into their own applications. This flexibility sets Marqeta apart from competitors, as it caters to a diverse range of clients, including financial institutions and tech companies. The company generates revenue primarily through transaction fees each time a card is used, along with potential setup and service fees. Marqeta's ability to quickly adapt to the growing demand for digital payments, especially during the COVID-19 pandemic, has contributed to its significant presence in the market.