Common Room

Head of Enterprise

United States

Not SpecifiedCompensation
Senior (5 to 8 years)Experience Level
Full TimeJob Type
UnknownVisa
Customer Intelligence, B2B Software, SaaSIndustries

Job Description

Salary: Location Type: Remote Employment Type: Full-Time

About Us

Common Room is the customer intelligence platform that captures every buying signal, giving companies superpowers with AI enrichment and automation to reach the right person with the right context at the right time.

Despite an explosion of buyer signals, companies are left struggling with siloed point solution vendors, bloated tech stacks, and unactionable "intent" data. Common Room brings together all the buying signals you care about in one place so you can track the entire customer journey, match signals to real people and accounts, take action and automate.

We’ve raised over $50 million from top-tier investors including Greylock, Index, and Madrona to build the world's first customer intelligence platform for modern B2B companies. And we’re backed by 25+ operators from the fastest-growing companies in the world such as Figma, Stripe, Airtable, Slack, Notion, Loom, and more.

You + Common Room? You’d be joining a team that revels in asking hard questions, collaborating gladly, and making decisions quickly—a team that values simplicity, passion, trust, each other, and our customers above all.

So hello! Please, knock on our door. We'd love to meet you.

Why We Need You

We’re looking for a Head of Enterprise to help accelerate New Business & Cross-Sell Revenue within our Enterprise Segment. You’ll build strong relationships, understand prospect and customer goals, and uncover new ways Common Room can deliver value across teams and use cases.

This is a great opportunity for someone who thrives in fast-paced environments, loves building relationships, and is excited to help shape the future of account management at an early-stage company.

How You’ll Contribute

  • Recruit, train, and retain a top-performing sales team.
  • Lead and coach a team of sales representatives, enabling them to exceed their quotas consistently.
  • Run weekly 1-on-1s with each direct report to help them overcome roadblocks and chart their long-term career growth.
  • Monitor team KPIs and proactively identify actions your team members can take to improve each month.
  • Identify deal risk and develop action plans to mitigate it.
  • Analyze team performance data to suggest scalable improvements to core sales processes and sales training.
  • Accurately forecast the business with an eye towards predictability and achieving pacing targets.
  • Foster a transparent, inclusive, and achievement-oriented team culture.
  • Assist sales staff in closing account sales opportunities when needed.
  • Develop and manage strong relationships across teams and look for opportunities to add value for the customer and additional revenue.
  • Maintain market and industry knowledge to support continued growth.

You’ll Be a Great Fit If You Have

  • 3+ years of experience managing a team of Account Executives selling into companies with 1500-3000 employees.
  • 4+ years of experience in an Enterprise new business quota-carrying sales position as an individual contributor.
  • Demonstrated track record of overachievement against individual and team quotas.
  • Examples of sales reps you’ve coached from underperforming to high-achieving.
  • Instinctively document training, team-building, and sales process plays that work and share them with colleagues to drive improvement across your organization.
  • A framework for identifying risk within a deal and the ability to translate that intelligence into action.
  • Strong empathy for peers, direct reports, and customers.
  • Excellent communication skills and the ability to motivate behavior change.
  • Adaptability and openness to changing processes when it’s right for your team, your organization, and the customers you serve.

Our Values:

  • Be Customer-centric: We work backwards from the needs of our customers. The crisp articulation of customer value guides our decisions.
  • Strive for Simplicity: We choose simplicity over complexity whenever possible. We seek to identify and understand the essential quality of...

Skills

Sales Leadership
Team Building
Relationship Management
Account Management
Customer Engagement
Coaching
Recruitment

Common Room

Sales and marketing platform for customer insights

About Common Room

Common Room offers a platform that helps businesses track their customer journey across various channels, such as social media and product usage. It identifies potential customers showing intent to purchase, enabling sales teams to engage effectively and enhance their sales process. The platform operates on a freemium model, allowing users to start for free and upgrade for advanced features, and it integrates with various tools like CRM systems for a comprehensive view of customer interactions. The goal is to empower businesses to accelerate their sales pipeline and improve product adoption.

Seattle, WashingtonHeadquarters
2020Year Founded
$102MTotal Funding
LATE_VCCompany Stage
Data & Analytics, Enterprise SoftwareIndustries
51-200Employees

Benefits

Health Insurance
Dental Insurance
Vision Insurance
401(k) Retirement Plan
Unlimited Paid Time Off
Paid Company Holidays
Monthly Remote Stipend
Paid Family Leave

Risks

Competition from AI-powered sales platforms like Gong is increasing.
Community-led growth strategies may require platform adaptation.
In-office work trends could impact talent attraction if remote work is maintained.

Differentiation

Common Room integrates with platforms like GitHub for a unified customer view.
The platform uses AI to identify potential customers showing purchase intent.
Common Room's freemium model attracts a broad user base, converting them to paid customers.

Upsides

Increased focus on AI-driven sales tools enhances personalized customer interactions.
Community-led growth strategies provide opportunities for business insights.
Demand for SDR and AE efficiency tools benefits Common Room's target market.

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