Demand Generation Manager at Decagon

San Francisco, California, United States

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$135,000 – $165,000Compensation

Junior (1 to 2 years), Mid-level (3 to 4 years)Experience Level

Full TimeJob Type

UnknownVisa

Artificial Intelligence, TechnologyIndustries

Requirements

3–5 years of experience in demand generation, growth, or performance marketing, ideally in B2B SaaS or technology
Comfortable owning paid campaigns end-to-end across Google, LinkedIn, and other digital platforms (from creative briefs to launch, optimization, and reporting)
Analytical and data-driven, with experience using tools like Google Ads, LinkedIn Campaign Manager, and marketing automation platforms to optimize performance
Experience testing new ideas (ad copy, audiences, channels, creative) and turning experiments into repeatable playbooks
Ability to flex beyond paid media into other demand gen initiatives (email, landing pages, events, ABM campaigns)
Thrive in a fast-paced startup environment, taking ownership, moving quickly, and learning as you go
Eager to grow career, take on bigger projects, and own more of the demand gen function as the company scales

Responsibilities

Build and scale Decagon’s performance marketing engine
Take ownership of paid programs across channels like Google, LinkedIn, and other digital platforms
Run campaigns end-to-end, optimizing for efficiency and ensuring pipeline growth
Work closely with sales, product marketing, and leadership to test new ideas and uncover what works
Double down on channels that drive real revenue impact

Skills

Demand Generation

Performance Marketing

Google Ads

LinkedIn Ads

Digital Advertising

Campaign Optimization

Analytics

A/B Testing

Decagon

Generative AI solutions for customer support

About Decagon

Decagon.ai provides generative AI solutions designed to improve customer support and operational efficiency for various clients, from large enterprises to growing startups. Their tools automate complex data processes, helping businesses identify themes, detect anomalies, and extract valuable insights from customer interactions. The AI-powered assistance offered by Decagon.ai takes care of routine tasks and learns from human agents, which boosts productivity and enhances customer satisfaction. Unlike many competitors, Decagon.ai focuses on deeply integrating its scalable solutions with clients' internal systems, ensuring smooth automation and support. The company operates on a subscription-based model, allowing clients to access their AI tools and support services. Notable clients include Bilt, Fourthwall, and Vanta, who utilize Decagon.ai's technology for automating ticketing, supporting creators, and improving pre-sales processes.

San Francisco, CaliforniaHeadquarters

2023Year Founded

$97.3MTotal Funding

SERIES_BCompany Stage

Data & Analytics, Enterprise Software, AI & Machine LearningIndustries

51-200Employees

Benefits

Health Insurance

Dental Insurance

Vision Insurance

Unlimited Paid Time Off

Meal Benefits

Risks

Increased competition from AI giants like OpenAI and Google threatens Decagon's market share.

Over-reliance on key clients like Bilt and Vanta poses a potential business risk.

Rapid technological advancements could render Decagon's solutions obsolete without continuous innovation.

Differentiation

Decagon.ai offers AI solutions that enhance customer support and operational efficiency.

Their AI-powered agent assistance handles mundane tasks, improving productivity and satisfaction.

Decagon.ai's tools automate complex data processes, unlocking valuable insights from interactions.

Upsides

Increased demand for AI-driven customer support solutions enhances Decagon's market potential.

Growing interest in AI automation tools boosts Decagon's client acquisition opportunities.

Shift towards subscription-based AI services aligns with Decagon's scalable business model.

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