Customer Success Specialist
PropelusFull Time
Mid-level (3 to 4 years), Senior (5 to 8 years)
Key technologies and capabilities for this role
Common questions about this position
The salary is $90.
Yes, this is a remote-first position.
Required skills include 1–3 years in customer success, account management, or customer-facing B2B SaaS roles; strong relationship-building and communication skills; high organization to manage multiple accounts; excitement for startup environments; and curiosity to learn technical concepts like APIs and developer docs.
Benefits include equity compensation, a remote-first environment, and flexible PT.
Strong candidates have 1–3 years in B2B SaaS customer-facing roles, excellent relationship-building skills, organizational prowess, adaptability in startups, and eagerness to learn technical concepts; preferred experience in SaaS implementations or identity/fintech/healthcare tech, plus being in PST or MST time zones.
Digital identity verification using AI technology
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